Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,843 Reviews)
Rating breakdown 1,843 reviews
5 Stars
1,181
4 Stars
423
3 Stars
115
2 Stars
57
1 Star
67
89%of customers recommend this product.
(
1,371 out of
1,547)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Basic refrigerator that doesn’t last
on March 26, 2022
Posted by: Taykay
from Pennsylvania
This refrigerator never seemed to get super cold, but will freeze food on the top shelf. The bottom shelf and deli tray shelf are thin plastic and broke within a year.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, March 30, 2022
Hi there, thank you for the honest feedback. We're very sorry to hear that your fresh food section didn't seem to cool well, but that you had food freezing on the top shelf and that one of your shelves and a deli tray broke. We pride ourselves on quality, so we can get an idea of how this would be a disappointment for you.
For the food freezing, we'd first suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491&_ga=2.92357213.1143851936.1648644970-1233938546.1597758556
If you continue to have issues with regulating temperature, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
For the food freezing, we'd first suggest the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491&_ga=2.92357213.1143851936.1648644970-1233938546.1597758556
If you continue to have issues with regulating temperature, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful and we're wishing you the best. Let us know if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Fridge
on April 3, 2022
Posted by: AlexFra
from Fuquay Varina, NC
We loved the color and the size of the fridge of this Refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Top Freezer / Refrigerator
on June 3, 2022
Posted by: Katsi
from Texas
After waiting for awhile to receive our new refrigerator, it was unpacked and plugged in. Not three weeks had passed when the seal went bad and we lost all of our refrigerator and freezer items. We spoke with the technician who was sent out and he stated the R600A models have this specific problem. Our refrigerator was delivered on 5/10/22 and on 5/27/2022 it stopped working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 9, 2022
Hi there,
Thanks for taking the time to leave a review. We hate to hear about the issues you've had with your new unit and that you also lost food, we can certainly understand how this would be stressful.
Know that we were able to locate and update your case as well as your case manager with your review here. They will do the best they can to review and reach out to you about this as soon as they're able.
All the best and thanks for your patience,
Michael@GEA
Thanks for taking the time to leave a review. We hate to hear about the issues you've had with your new unit and that you also lost food, we can certainly understand how this would be stressful.
Know that we were able to locate and update your case as well as your case manager with your review here. They will do the best they can to review and reach out to you about this as soon as they're able.
All the best and thanks for your patience,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GTS19KGNRWW
on June 7, 2022
Posted by: J4nav
from Zion, Illinois
Great Refrigerator for garage, Plenty of space in the Fridge and Freezer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on June 11, 2022
Posted by: Tomplait
from Nederland, Texas
Looks like what I been looking for. So far, loving it!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Temperature Control
on June 27, 2022
Posted by: RetiredDeb
from Gainesville, Florida
We had this refrigerator for 2 months when the temperature control stopped working. Frig temperatures ranged from 34 degrees to 45 degrees - even on the coldest setting. When we called GE for service, since it was on warranty, they said they had no one available in our area. Would not recommend this product, or any GE frig, since there's no guarantee they can service it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, June 28, 2022
Hi there,
This is not something we enjoy hearing about. We're awfully sorry to hear that the temperature control is not working and that you have had difficulty with getting service. Hold tight for an agent is going to email you to offer some assistance. Make sure to watch for it. Mike@GEA
This is not something we enjoy hearing about. We're awfully sorry to hear that the temperature control is not working and that you have had difficulty with getting service. Hold tight for an agent is going to email you to offer some assistance. Make sure to watch for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisier Than my old refrigerator
on July 24, 2022
Posted by: JimmyJo3000
from Orlando Florida
It's noisier than my old refrigerator.
There is a fan in the freezer compartment that operates when it goes on.
I think this is the sound I hear.
There is no light in the freezer compartment which is
something I miss.
There is a fan in the freezer compartment that operates when it goes on.
I think this is the sound I hear.
There is no light in the freezer compartment which is
something I miss.
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Mike@GEA, GE Appliances, August 1, 2022
Hi there,
We can definitely understand your concern about the noise produced from your refrigerator and apologize for the annoyance. Your feedback is greatly appreciated and will be shared to help improve the performance of future builds. If there's anything you need, we're here to help. Mike@GEA
We can definitely understand your concern about the noise produced from your refrigerator and apologize for the annoyance. Your feedback is greatly appreciated and will be shared to help improve the performance of future builds. If there's anything you need, we're here to help. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Fridge/Freezer for the Garage
on August 8, 2022
Posted by: controller1
from Tulsa
Our kitchen cabinet-depth refrigerator just doesn't have enough room and this fridge augments the kitchen fridge and is able to be located in the garage. This is a perfect resolution for our issue! It keeps great temperatures.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com