Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
4
So Far, So Good!
on August 20, 2023
Posted by: MaSH50
from MN
We've only had this refrigerator for about a month and "so far, so good". Purchase, delivery and installation all went smoothly. We do wish that this product had a higher energy star rating.
I recently rearranged the foods and turned the temperature down one more setting to keep the broccoli from spoiling within a week. Today, I rearranged again, turned the setting to its coldest in hopes that the gallon of milk in the door does not sour in just a few days. Product Photo - GTS19KGNRBB GE® 19.2 Cu. Ft. Top-Freezer Refrigerator Model #: GTS19KGNRBB
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 23, 2023
Greetings! We appreciate you taking the time to leave us a review. We are extremely sorry to hear that your refrigerator is having issues with cooling. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly recommend scheduling an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. We are confident that our technicians will be able to get this cooling issue fixed as quickly as possible! - Adrian@GEA
This isperfect fridge for my daughter and I. We don't purchase a lot of meat or other frozen items so the freezer size is just right for us. It is light enough that we could move it without any problems and it is still balanced. Wanted white but the black is working out just fine. It is very roomyand cools very well. I am no longer afraid that the food is going to spoil. previous fridge was 40 years old.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 25, 2023
Hello - Thank you kindly for taking some time to connect and share your thoughts on this refrigerator. We're so glad to see that it's performing great for you. You've made a great choice by going with this model.
One of our favorite features on this model is the amazing LED lighting. It makes looking inside for items really easy, in case you have an item that is hard to see. We also love the high-rated performance it offers.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Love how fast the freezer makes ice! Plenty of room in the refrigerator door and there’s a drawer for deli meat. Only complaint was no adjustable feet for leveling but that wasn’t a big issue. This is our 2nd purchase of GE so that tells you we like it!
GE Stainless Refrigerator works well and fits space well. Stainless fronts in indeed fingerprint resistant! Large freezer but regret there is no interior light. Fridge shelves and door shelving options are great but had to remove meat drawer to fit everything in.
I purchased a floor model and it was not cooling correctly. Reached out to GE immediately, Service call placed and they said to return it. Place that I purchased it from had a new one out to me in two days. Great service Definitely different going to a top freezer from a side/side.. I would like to see a side by side under 33 inches for those of us that have small spaces :)
I would recommend this to a friend!
Features
2
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 21, 2023
Hi,
We're sorry to hear your initial refrigerator wasn't cooling properly. Having that happen to a new unit can be worrying, but we're glad you've already received a replacement. Your suggestions for our refrigerators are important as well and we appreciate you sharing them.
Thank you for your patience throughout this process. Have a wonderful day!