Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,956 Reviews)
Rating breakdown 1,956 reviews
5 Stars
1,246
4 Stars
446
3 Stars
124
2 Stars
62
1 Star
78
88%of customers recommend this product.
(
1,427 out of
1,618)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Freezer does not maintain freezing temp
on November 5, 2021
Posted by: persinbr
from Holland, MI
Even set to the coldest setting, the freezer struggles to maintain freezing temperature. Ice cream is soupy, frozen items are not frozen through. This is promoted as "garage ready", but out in our 50 deg garage it is now barely able to keep items cold enough. Shoddy product that I do not recommend.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, We're so sorry to hear your refrigerator isn't freezing properly and can imagine how frustrated you must be! We are happy to offer some guidance and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
My fridge
on November 26, 2021
Posted by: Jtm1234
from Somers
Not what I expected in a refrigerator everything is hard to get to. Light is not good
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great price
on December 7, 2021
Posted by: Jaco21
from Toledo
Its big enough, small enough, and our space is very limited.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud running noise
on December 10, 2021
Posted by: Bib12
from Pennsburg, pa
When running, refrigerator is noisy. Everything else is good
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliance, December 13, 2021
Hi - Thank you for taking the time to share your thoughts on your new GE refrigerator. While we are happy to hear you like the refrigerator, we are sorry you feel the refrigerator is noisy when running. The newer model refrigerators run for longer periods of time to make sure the internal temperatures are consistent in the fresh food and freezer compartments. The longer run times may make the sound stand out more. There are a number of normal sounds your refrigerator will make that are described here -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- If you continue to have concerns about the sound level, we recommend having GE service check the refrigerator to ensure it is operating properly. You may call 1-800-432-2737 to schedule an appointment to do so. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
to nosey
on December 28, 2021
Posted by: butchie to bad
from scranton pa
way to loud poor quality interior freezer not cold enough
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, December 29, 2021
Hi - We are terribly sorry to hear about your concerns regarding your new refrigerator and apologize for your disappointment and any inconvenience this has caused you. Given you are having issues with the freezer temperatures, we would recommend calling GE Service to have the refrigerator checked under the warranty. Please call 1-800-432-2737 to schedule a service appointment. We're confident our service team will be able to remedy the situation. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Strange
on January 25, 2022
Posted by: Dissapointed i
from York PA
On first impression the refrigerator sits down so low to the floor. You have to get way down to access most things in the fridge. Really rather odd! Accessing the bottom shelf on the door is almost impossible since its inset so far into the door. Lots of freezer space shame there wasnt more fridge space. The whole fridge sits too low. Come on GE is this your first fridge???
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Not what it say it is
on February 1, 2022
Posted by: Anonymous
from Chicago
This is not really a garage ready refrigerator it only good for 69 degrees and above!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - We are truly sorry to hear you are not pleased with your new refrigerator and apologize for any frustration you have experienced. We have double-checked the specifications and this is a garage-ready model. Garage-ready refrigerators have been designed and extensively tested for use in a garage environment, performing in ambient temperatures from 38°F to 110°F. We see you had service out to check the unit and it was determined your refrigerator is operating properly. Please review page 5 of the owner's manual for recommendations on using the temperature controls. We do hope this helps. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great refg. My old G.E. stop working after 40 year
on February 15, 2022
Posted by: budee
from glen ellyn,il.60137
working just fine love it.it fills all my needs and looks great.love all the features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com