Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,843 Reviews)
Rating breakdown 1,843 reviews
5 Stars
1,181
4 Stars
423
3 Stars
115
2 Stars
57
1 Star
67
89%of customers recommend this product.
(
1,371 out of
1,547)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
Solid Refridgerator
on August 17, 2021
Posted by: newfridge2021
from Aberdeen, SD
We are very satisfied with our new refrigerator. We had a nice french door style refrigerator from another manufacturer that had mechanical and hardware failure 5 years after purchase. In an attempt to save money we decided to replace it with this top-freezer style from GE. To be honest we were bummed to be "down-grading" to this older, simpler style. However, we actually very pleased. It makes good use of space and seems to built very solid. We're enjoying it, and really like the look of the slate finish in our kitchen. We were worried it would be too dark, but it really looks nice. We ended up purchasing the matching microwave as well. Looking forward to using these appliances for years to come.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy GE Refrigerator
on September 30, 2021
Posted by: Frig gives me a headache
from Memphis, TN
Although the refrigerator keeps items cold and the freezer keeps them frozen, this is the noisiest refrigerator. It is very aggravating. It runs practically all day and I find myself waking up at night thinking water is running. A tech came out and told me that it is working as it should. The compressor must be made with the cheapest parts.
I was just about to call for someone else to come out and saw the email asking for a review.
I was just about to call for someone else to come out and saw the email asking for a review.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, October 1, 2021
Hi there,
Thanks for reviewing your refrigerator. We're awfully sorry to know that your refrigerator is very noisy and understand how much of a pain that is. Your comments are incredibly important to us as they help us to continue to make improvements. Check out this article with a list of normal sounds a refrigerator makes. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Take care. Mike@GEA
Thanks for reviewing your refrigerator. We're awfully sorry to know that your refrigerator is very noisy and understand how much of a pain that is. Your comments are incredibly important to us as they help us to continue to make improvements. Check out this article with a list of normal sounds a refrigerator makes. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Take care. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
freezer too big
on October 6, 2021
Posted by: Larry Monnin
from Sidney Ohio
Don't like it,,, Wish I had never bought it. Will not buy one again
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, October 7, 2021
Hello there, We're very sorry to hear you're not completely satisfied with your new refrigerator and don't care for the size of the freezer. This is certainly not the response we expect from our valued customers and can imagine your disappointment. With that said, we want you to know we're happy to have you in our GE Appliances family and hope you will consider purchasing our appliances in the future. We'd love to have the opportunity to regain your faith in our products. Wishing you the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome features.
on November 4, 2021
Posted by: Santisq1
from 4331 Murdock Ave
We love the product very nice and spacious and works very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer does not maintain freezing temp
on November 5, 2021
Posted by: persinbr
from Holland, MI
Even set to the coldest setting, the freezer struggles to maintain freezing temperature. Ice cream is soupy, frozen items are not frozen through. This is promoted as "garage ready", but out in our 50 deg garage it is now barely able to keep items cold enough. Shoddy product that I do not recommend.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, We're so sorry to hear your refrigerator isn't freezing properly and can imagine how frustrated you must be! We are happy to offer some guidance and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
My fridge
on November 26, 2021
Posted by: Jtm1234
from Somers
Not what I expected in a refrigerator everything is hard to get to. Light is not good
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hi there,
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
We're sorry to hear that you are not completely happy with your refrigerator and understand your concerns. We'll make sure to share your concerns with the design team for future builds. If there's anything you need, let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great price
on December 7, 2021
Posted by: Jaco21
from Toledo
Its big enough, small enough, and our space is very limited.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud running noise
on December 10, 2021
Posted by: Bib12
from Pennsburg, pa
When running, refrigerator is noisy. Everything else is good
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
4
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliance, December 13, 2021
Hi - Thank you for taking the time to share your thoughts on your new GE refrigerator. While we are happy to hear you like the refrigerator, we are sorry you feel the refrigerator is noisy when running. The newer model refrigerators run for longer periods of time to make sure the internal temperatures are consistent in the fresh food and freezer compartments. The longer run times may make the sound stand out more. There are a number of normal sounds your refrigerator will make that are described here -- https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- If you continue to have concerns about the sound level, we recommend having GE service check the refrigerator to ensure it is operating properly. You may call 1-800-432-2737 to schedule an appointment to do so. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com