Customer reviews from geappliances.com
GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,958 Reviews)
Rating breakdown 1,958 reviews
5 Stars
1,247
4 Stars
446
3 Stars
125
2 Stars
62
1 Star
78
88%of customers recommend this product.
(
1,428 out of
1,619)
Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Freezer does not maintain freezing temp
on November 5, 2021
Posted by: persinbr
from Holland, MI
Even set to the coldest setting, the freezer struggles to maintain freezing temperature. Ice cream is soupy, frozen items are not frozen through. This is promoted as "garage ready", but out in our 50 deg garage it is now barely able to keep items cold enough. Shoddy product that I do not recommend.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 9, 2021
Hi, We're so sorry to hear your refrigerator isn't freezing properly and can imagine how frustrated you must be! We are happy to offer some guidance and suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
If these suggestions don't help, we encourage you to contact GE service at:
https://www.geappliances.com/ge/service-and-support/service.htm
Thanks for the valuable feedback. We know how disappointed you must be, and we sincerely apologize for this inconvenience. Please reach out to us if you have any questions, we're happy to help. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome features.
on November 4, 2021
Posted by: Santisq1
from 4331 Murdock Ave
We love the product very nice and spacious and works very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Nice Fridge but Freezer frosts up
on November 2, 2021
Posted by: kdel56
from aston, pa
Had to call company we purchased from within a couple days of delivery. Freezer has frost inside.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 4, 2021
Hi there, and thanks for taking the time to reach out and let us know of your concern. We're glad you like the refrigerator overall, but do regret any trouble you've had with frost building up in the freezer. We know that would be an inconvenience and would like to assist.
If you haven't yet been able to resolve this issue, our service department is available at 1-800-432-2737 and would be glad to diagnose and repair the unit. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
An issue with frost may be resolved if you check the gasket to ensure there are no gaps or tears that are preventing the door from sealing. Making sure there is also proper clearance to the air supply and vents in the freezer, to optimize circulation, can help as well. We have an article on how to possibly resolve a frost issue, if that may be useful for you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 . There is also troubleshooting information on page 20 of your manual.
We hope you are able to get this issue resolved soon, so you can enjoy your new refrigerator without any trouble with frost. If you have any other inquiries or concerns, we're always happy to help. All the best! -Sarah@GEA
If you haven't yet been able to resolve this issue, our service department is available at 1-800-432-2737 and would be glad to diagnose and repair the unit. An appointment can also be scheduled online at https://www.geappliances.com/ge/service-and-support/service.htm if you prefer.
An issue with frost may be resolved if you check the gasket to ensure there are no gaps or tears that are preventing the door from sealing. Making sure there is also proper clearance to the air supply and vents in the freezer, to optimize circulation, can help as well. We have an article on how to possibly resolve a frost issue, if that may be useful for you: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286 . There is also troubleshooting information on page 20 of your manual.
We hope you are able to get this issue resolved soon, so you can enjoy your new refrigerator without any trouble with frost. If you have any other inquiries or concerns, we're always happy to help. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what I needed
on November 2, 2021
Posted by: Kr4vt
from Louisville, KY
We needed a new fridge for the basement, this model is the perfect size and has extras that I did not expect at this price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 5, 2021
Hey there, and thanks so much for taking the time to let us know about your experience with this model! We're so glad to hear it's the perfect size for you, and our Design team will be thrilled that the extra features have been a nice surprise. If you ever have concerns or questions, we're always glad to help. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love no bells and whistles!!
on November 1, 2021
Posted by: No Smart Appliance for me
from DFW Texas
Ice makers last less than 10 years!! Water filters for the refrigerators last less than 6 months and are expensive. Don't bother with either, been there done that at least twice! This is a great no bells or whistles refrigerator!! I did settle for a stainless front, wanted black, but I did not want to wait two more weeks!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Garage Refrigerator
on October 29, 2021
Posted by: garage_tx
from La Grange, Texas
Got this for our garage - would be a bit noisy for inside the house, but is fine in the garage.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 1, 2021
Hello. We appreciate you submitting your feedback, and are glad this garage-ready refrigerator has been a good fit for your space. We do regret that you feel the model would be a bit too noisy inside the house - we know a concern over the noise level can be a real inconvenience.
Newer models can have a higher noise level than older ones, because of newer technology and added features. If you'd like to check that the noises you're hearing are normal, your manual discusses expected sounds from the refrigerator on page 19. We also have an article discussing normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . Our Refrigerator Design team will be informed of your experience as well, for future review and development; we value your insights.
If you ever have any other questions or concerns, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Newer models can have a higher noise level than older ones, because of newer technology and added features. If you'd like to check that the noises you're hearing are normal, your manual discusses expected sounds from the refrigerator on page 19. We also have an article discussing normal sounds here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 . Our Refrigerator Design team will be informed of your experience as well, for future review and development; we value your insights.
If you ever have any other questions or concerns, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Does what it needs to do well
on October 28, 2021
Posted by: Brady Bunch Family
from Midwest
Bought this fridge to replace an Amana purchased from my employer over 20 years ago. Hope this can match that dependability. Had what features we needed for a garage 'overflow' fridge at a great price point.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nicely appointed for a small refrigerator.
on October 28, 2021
Posted by: Poohbearsenior
from Marietta, GA
Just installed yesterday, but seems to be just what we were looking for.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com