Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
Great second fridge for garage
on February 17, 2022
Posted by: DB1213
from PA
Had been looking for a garage rated fridge for a while and this one is the perfect size to hold all the extra beverages and other items we don’t have room to store in the house.
Terrible product. Won’t keep food frozen. GE replaced original unit but still having same problem. Temp fluxuates between 10-15 degrees.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 17, 2022
Hello there - We are so sorry that your previous refrigerator wasn't keeping food frozen and that now you are experiencing a similar issue of temperatures fluctuating with the replacement model. This is not the ownership experience we want for you and we completely understand your frustration.
We can see that you've been working closely with our consumer relations team - thank you so much for your cooperation with them. We encourage you to reach out directly to your case manager and alert them of the issues you're having so they can find a solution for you. They're your best advocates through this.
We really appreciate your patience and we're grateful to have you in our GE Appliances family. All the best, Kelsey@GEA
The freezer section does not have a light. I have to turn on my lights in the kitchen so that I can see what is in the freezer. The refrigerator motor is loud. I would not recommend this refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 15, 2022
Hi there - We really appreciate your feedback and we apologize that your refrigerator is operating loudly and that there isn't a light in the freezer. This would be unpleasant and we can completely understand your disappointment.
Newer refrigerators sound different from older refrigerators, as modern refrigerators have more features and use newer technology. It's normal to hear the fans moving at high speeds in order to regulate the temperature - check out page 19 of the owner's manual for more descriptions of normal sounds you may hear (to rule out any potential issues): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_ga=2.88677467.1975730837.1644850427-1347234648.1644268285.
We'll be sure to pass your comments along to our refrigeration design team for consideration with future models. Your insights are very valuable to us and we're grateful to have you in our GE Appliances family.
If you have any questions or concerns in the future, please connect with us directly. We're always happy to help out. All the best, Kelsey@GEA
How can I rate Anything that I've had for less than a month?????
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 17, 2022
Hi there - We appreciate you bringing up this question and we encourage you to revisit the page to leave a review whenever you're ready.
One of our favorite features of this refrigerator are the edge-to-edge glass shelves, which provide a polished look and easy-access cleaning since they extend the full width of the refrigerator! We'd love to hear your thoughts in the future.
If you have any questions or concerns moving forward, please connect with us directly and we'll be happy to help out. All the best, Kelsey@GEA
GE 17 Cubic Foot Energy Efficient Refrigerator/Freezer on top.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, February 11, 2022
Hey there,
We're sorry to hear that you do not like your refrigerator. We'd like to gather some additional information about your troubles, so an agent is going to send you an email. Make sure to watch for it. Mike@GEA