Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
The movable stoage bin, big freezer, and easy to c
on April 6, 2022
Posted by: Sal78
from Monroeville, In.
Have had it only a month, but it is just what I wanted. Easy for me to get to everything, and has a lot of room and freezer space. Love the slate color which is very easy to clean. It is very quiet running.
Repairman installed five zip ties in freezer to stop the fan from knocking. Not sure if a screw was missing or it needs to be fixed with engineering. Drove my Tennant nuts for a week. She also misses a light in the freezer. Fine frig otherwise. Nice shelf adjustability.
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 30, 2022
Hi there, thank you so much for taking the time to leave this review. While we are happy to hear that you like the performance and features of this refrigerator, we are so disappointed to hear that you and your tenant have already had issues with the fan, and that your tenant is missing a light in the freezer. We can certainly imagine your frustration, and we sincerely apologize for this headache.
If you have not already, we would recommend contacting the GE authorized factory service and repair team to address the fan issue. This can be accomplished by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Also, we will definitely be passing along your feedback regarding the lack of a freezer light to the appropriate teams, and we appreciate the insight. If you ever need any help from us in the future, please feel free to reach out. -Elliot@GEA