Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,851 Reviews)
Rating breakdown 1,851 reviews
5 Stars
1,187
4 Stars
424
3 Stars
115
2 Stars
57
1 Star
68
89%of customers recommend this product.
(
1,376 out of
1,553)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
Very nice unit
on March 3, 2023
Posted by: BC Snowman
from Brown City, Mi
Very nice refrigerator, spacious, good lighting, good shelf arrangement and roomy door compartments.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Performance
on March 3, 2023
Posted by: LeeDouglas
My refrigerator is not keeping items inside the refrigerator portion as cold as I would like. I had it set on 4, which the next to highest setting and the milk inside the refrigerator was not that cold.
Features
5
Performance
3
Quality
5
Value
4
Response from geappliances.comBy GE_Appliances, March 7, 2023
Hello- We are very sorry to hear you are having this issue with your refrigerator.
Please accept our apologies for your disappointment and any inconvenience this may have caused you. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature. We would recommend referring to the article link attached below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the above steps do not help we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Please accept our apologies for your disappointment and any inconvenience this may have caused you. If the refrigerator is running but not cooling at all or is not cold enough, several factors may influence the temperature. We would recommend referring to the article link attached below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21185
If the above steps do not help we would recommend scheduling the service appointment with our technicians. They would be able to come out and diagnose everything. You can schedule online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 3, 2023
Posted by: WCand
from Maine
I love the depth of this refrigerator and it’s roomy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish
on March 4, 2023
Posted by: Sempson
from Juneau, AK
The style looks sleek. Plenty of room. Diverse shelfing. Easy to access. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice refrigerator
on March 4, 2023
Posted by: tmla
from Neenah, WI
We have a smaller kitchen and this refrigerator was perfect for us. We did have to exchange the first one as it had a large crack in it, but it was an easy exchange and was replaced the next week.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on March 4, 2023
Posted by: Chris610
from Dearborn Heights, Mi
Very spacious, especially the freezer. Easy to organize foods
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Slamming Door!
on March 4, 2023
Posted by: Anjaberry
from Wyoming
The door closes itself and slams itself shut. Things are constantly falling off the top of the fridge. The bottom door shelf is weird, you can’t even see it, it was three weeks before I noticed it. Not functional. Cheap plastic drawers, don’t slide smoothly. The freezer could use another shelf. Would not recommend this fridge.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 7, 2023
Hello- We are very sorry to hear you are having this issue with your refrigerator. We can understand how frustrating it is when a new appliance isn't meeting your expectations. We recommend making sure your refrigerator is properly leveled.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga=2.95577180.1903669194.1678122271-2092837760.1668014705
If you continue to have issues with your drawers not sliding well and feel there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19144&_ga=2.95577180.1903669194.1678122271-2092837760.1668014705
If you continue to have issues with your drawers not sliding well and feel there is an issue, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The freezer doesn’t even keep ice cream frozen
on March 4, 2023
Posted by: AndyR119
from Hillsdale, M
The fridge portion works fine, but the freezer only stays between 8 and 20 degrees. This is not cold enough to freeze ice cream or popsicles. We primarily got this fridge/freezer for that.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , March 7, 2023
Hello- Thanks so much for taking the time to share your review. We are sorry to hear your freezer doesn't seem to be working well. Having more items in the refrigerator and in the freezer will help it cool better. Please make sure you have items, even if it is empty cereal boxes or water to take up space.
Also we recommend making sure the gasket is sealing properly and in the correct position. If everything looks fine, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Also we recommend making sure the gasket is sealing properly and in the correct position. If everything looks fine, we recommend taking advantage of your warranty and reaching out to GE Consumer Service at 1-800-432-2737.
If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com