Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
GE Top Freezer / Refrigerator
on June 3, 2022
Posted by: Katsi
from Texas
After waiting for awhile to receive our new refrigerator, it was unpacked and plugged in. Not three weeks had passed when the seal went bad and we lost all of our refrigerator and freezer items. We spoke with the technician who was sent out and he stated the R600A models have this specific problem. Our refrigerator was delivered on 5/10/22 and on 5/27/2022 it stopped working.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 9, 2022
Hi there,
Thanks for taking the time to leave a review. We hate to hear about the issues you've had with your new unit and that you also lost food, we can certainly understand how this would be stressful.
Know that we were able to locate and update your case as well as your case manager with your review here. They will do the best they can to review and reach out to you about this as soon as they're able.
All the best and thanks for your patience, Michael@GEA
Overall, I really like this refrigerator. I decided to go a little smaller than my last fridge. I definitely notice that the vegetable drawers are very small and a bit awkward opening than my last fridge and don’t fit many vegetables especially if they are in a store container. Comparing this to my previous refrigerator, it feels like I have to bend down more to get into the refrigerator area. I am trying to get used to it, but again it feels a little uncomfortable and awkward having to bend down and reach back so far to get some items. It makes me wish I had seen this is person before I ordered it online. I may have gotten a different style (perhaps a side by side door or refrigerator section on top). It’s very sleek looking and so far, no smudges on the stainless steel.
Shelves width wise smaller than older models, pernment shelf brackets (side walls) can’t be adjusted, ,center dials interferes with placement of products, on door bottom shelf is unless very poorly designed my old GE 16 cu ft iwas definitely better designed very disappointed if I could would return waste of money wouldn’t recommend only positive it’s for my garage very very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 7, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We're sorry to hear that you're not totally pleased with your new unit and that its design isn't living up to your old GE model's. Know that we appreciate hearing what you've got to say, we're always wanting to improve.
If you have questions/concerns about the functionality of your unit, know that you're always free to reach out.
I noticed allot of negative reviews such as not getting cold enough. I have not had that problem. I like the glass shelves.large freezer. We use it as a second frigerator
Fridge part is very low. Item came with wrap that was very difficult to remove. This was after we received a damaged product and had it replaced already.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 6, 2022
Hi there,
Thanks for reaching out. We do appreciate hearing what you've got to say about the designing and packaging for the unit. We're always wanting to get better so letting us know what you think is important.
If you have questions or concerns about the functionality of your appliances, know that you're always free to reach out and let us know.