Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,933 Reviews)
Rating breakdown 1,933 reviews
5 Stars
1,239
4 Stars
438
3 Stars
121
2 Stars
62
1 Star
73
88%of customers recommend this product.
(
1,421 out of
1,607)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
5
Always need an extra!
on January 10, 2023
Posted by: Amoret
from Angier NC
Exactly what we needed for our extra refrigerator/freezer in garage. Had ice maker installed . Use this as much as the in-house one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator for my basement nice size.
on January 12, 2023
Posted by: Dano77
from Iowa
This was a perfect refrigerator for our basement to help store left overs and beverages
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Look
on January 13, 2023
Posted by: julzee
from Manchester, NH
I love this new fridge, great features, quiet and keep the frozen frozen and the colds cold!! Would recommend to anyone!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Unacceptable Product
on January 13, 2023
Posted by: Eduf9713
from Minooka, IL
We bought this for Gargae in IL bought it in August was delivered in September of 2022. Since day one the freezer didn't work. I had my 5th service appointment today. The tech informed me he thinks it's the compressor. But will have to wait until it gets warmer to install. I was also told in colder weather it will not work, that's bull.
1. It was warm from September thru November here in IL freezer didn't work
2. I had a older GE unit in our Grage which was not garage ready worked for 6 years and it kept things frozen. Got a rid of it because it just stopped working.
3. I havve a GE up right freezer in my garage for about 6 years it works just fine.
1. It was warm from September thru November here in IL freezer didn't work
2. I had a older GE unit in our Grage which was not garage ready worked for 6 years and it kept things frozen. Got a rid of it because it just stopped working.
3. I havve a GE up right freezer in my garage for about 6 years it works just fine.
Also one of the 3 techs out of 5 visits replaced the mother board and fan. Still doesn't work. Had another tech tell us we need to adjust settings which we all ready did still doesn't work. I either want my money back or a replacement not waiting until it gets warm to replace compressor. I didn't buy this so I can have a empty freezer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , January 19, 2023
Hello - Thank you kindly for taking time to connect in and leave a review. We really appreciate it a lot.
This is definitely a bothersome and frustrating experience to deal with. We are sorry about the freezer not cooling, also for the wait on getting it fully repaired. That is never something we want for anyone who purchases our appliances.
Additionally, we did check and see you have an open case with our Consumer Relations team. We're confident that with the upcoming service scheduled we will be able to get this resolved for you. Again, just want to apologize for some of the continued trouble you have had.
Stay safe.
Jonathon@GEA
This is definitely a bothersome and frustrating experience to deal with. We are sorry about the freezer not cooling, also for the wait on getting it fully repaired. That is never something we want for anyone who purchases our appliances.
Additionally, we did check and see you have an open case with our Consumer Relations team. We're confident that with the upcoming service scheduled we will be able to get this resolved for you. Again, just want to apologize for some of the continued trouble you have had.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't Work
on January 14, 2023
Posted by: GEMakesMeSad
from Nashville
Delivered 24 hours ago. Freezer staying around 20 to 25 even though on coldest setting per instructions. Fridge in the 40s. Temp knob in freezer goes continuously from 1 to 5, but Fridge more clicks in place, so suspect something is wrong there. Our garage has been 48 degrees since this was delivered, and it is rated for 38. BTW, if anyone else has this and thinks, "I am crazy? Maybe 20 to 25 degrees is fine. It is less than 32." The FDA recommends 0 or below for food safety. I could probably let it slide if it were within 5 degrees of that, but 20 degrees above recommended safety level is concerning. So disappointing to take half a day off work to get something delivered to know that I now have to go through the hassle of more missed work to get it fixed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , February 13, 2023
Hello - Thank you for taking a moment of time to share your experience.
This is definitely a frustrating experience and we're so sorry to hear about your refrigerator having issues with the temperature. We know that is the last thing anyone who gets a new refrigerator wants to deal with.
We know with new installations it can take that 24 hours for the temperature to stabilize. Also, if the refrigerator and freezer are empty, this will also effect the temperature, as cold items actually help with keeping everything cool, an empty refrigerator works harder to get those results.
We definitely think it would be best to schedule a technician to check everything out, to be on the safe side of things. We're confident they can find any issue and repair it. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe.
Jonathon@GEA
This is definitely a frustrating experience and we're so sorry to hear about your refrigerator having issues with the temperature. We know that is the last thing anyone who gets a new refrigerator wants to deal with.
We know with new installations it can take that 24 hours for the temperature to stabilize. Also, if the refrigerator and freezer are empty, this will also effect the temperature, as cold items actually help with keeping everything cool, an empty refrigerator works harder to get those results.
We definitely think it would be best to schedule a technician to check everything out, to be on the safe side of things. We're confident they can find any issue and repair it. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on January 16, 2023
Posted by: Noth8ng
I like product but disappointed no light in freezer. Need to use a flashlight for nite time
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the size of the interior
on January 18, 2023
Posted by: Geandma
from Brinkley AR
We have always trusted GE appliances to be very dependable and affordable prices. My last GE refrigerator lasted 25 yrs and was still running when I gave it to my daughter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigeration/freezer unit for garage
on January 18, 2023
Posted by: Luv Idaho
from Idaho
Great to have a refrigerator/freezer for the garage. Old one wasn't suitable for a cold garage. Great price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com