Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,851 Reviews)
Rating breakdown 1,851 reviews
5 Stars
1,187
4 Stars
424
3 Stars
115
2 Stars
57
1 Star
68
89%of customers recommend this product.
(
1,376 out of
1,553)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Doesn't Work
on January 14, 2023
Posted by: GEMakesMeSad
from Nashville
Delivered 24 hours ago. Freezer staying around 20 to 25 even though on coldest setting per instructions. Fridge in the 40s. Temp knob in freezer goes continuously from 1 to 5, but Fridge more clicks in place, so suspect something is wrong there. Our garage has been 48 degrees since this was delivered, and it is rated for 38. BTW, if anyone else has this and thinks, "I am crazy? Maybe 20 to 25 degrees is fine. It is less than 32." The FDA recommends 0 or below for food safety. I could probably let it slide if it were within 5 degrees of that, but 20 degrees above recommended safety level is concerning. So disappointing to take half a day off work to get something delivered to know that I now have to go through the hassle of more missed work to get it fixed.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances , February 13, 2023
Hello - Thank you for taking a moment of time to share your experience.
This is definitely a frustrating experience and we're so sorry to hear about your refrigerator having issues with the temperature. We know that is the last thing anyone who gets a new refrigerator wants to deal with.
We know with new installations it can take that 24 hours for the temperature to stabilize. Also, if the refrigerator and freezer are empty, this will also effect the temperature, as cold items actually help with keeping everything cool, an empty refrigerator works harder to get those results.
We definitely think it would be best to schedule a technician to check everything out, to be on the safe side of things. We're confident they can find any issue and repair it. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe.
Jonathon@GEA
This is definitely a frustrating experience and we're so sorry to hear about your refrigerator having issues with the temperature. We know that is the last thing anyone who gets a new refrigerator wants to deal with.
We know with new installations it can take that 24 hours for the temperature to stabilize. Also, if the refrigerator and freezer are empty, this will also effect the temperature, as cold items actually help with keeping everything cool, an empty refrigerator works harder to get those results.
We definitely think it would be best to schedule a technician to check everything out, to be on the safe side of things. We're confident they can find any issue and repair it. You can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on January 16, 2023
Posted by: Noth8ng
I like product but disappointed no light in freezer. Need to use a flashlight for nite time
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the size of the interior
on January 18, 2023
Posted by: Geandma
from Brinkley AR
We have always trusted GE appliances to be very dependable and affordable prices. My last GE refrigerator lasted 25 yrs and was still running when I gave it to my daughter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigeration/freezer unit for garage
on January 18, 2023
Posted by: Luv Idaho
from Idaho
Great to have a refrigerator/freezer for the garage. Old one wasn't suitable for a cold garage. Great price.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for a second fridge
on January 21, 2023
Posted by: BSDEL
from Delaware
Just had our new refrigerator delivered this morning. It only took a couple of hours to get to temperature. It's exactly what we were looking for!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks nice and love the LED lights.
on January 26, 2023
Posted by: Greg 442
from Rhode Island
This garage refrigerator is just what I was looking for. Great interior design so I can keep food in there (not just beer) lol too. Freezer and refrigerator have great lighting so it’s easy to find what I’m looking for. Refrigerator is also very quiet not that noise was a concern but just an added bonus.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 15, 2023
Hey there,
YAY! Congratulations on your new fridge!
Thank you so much for choosing GE Appliances for your home. We appreciate this review.
Yes, the LED lights are great. Another great feature is the Adjustable glass freezer shelf. Provides the flexibility to organize your frozen food items!
We hope that your appliance keeps you happy for many years to come.
Have a great day! - Tierra@GEA
YAY! Congratulations on your new fridge!
Thank you so much for choosing GE Appliances for your home. We appreciate this review.
Yes, the LED lights are great. Another great feature is the Adjustable glass freezer shelf. Provides the flexibility to organize your frozen food items!
We hope that your appliance keeps you happy for many years to come.
Have a great day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great second refrigerator
on January 26, 2023
Posted by: Greenie021983
from Florida
Our second GE refrigerator. Lots of space for its size. Good use of door shelves. I installed optional ice maker with no problem.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice looking refrigerator
on January 30, 2023
Posted by: Greg in kentucky
from Campbellsville kentucky
Very nice looking and clean frig. And very nicely made.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com