Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,848 Reviews)
Rating breakdown 1,848 reviews
5 Stars
1,186
4 Stars
423
3 Stars
115
2 Stars
57
1 Star
67
89%of customers recommend this product.
(
1,376 out of
1,552)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
3
Loud and door doesn’t seal well
on August 8, 2021
Posted by: TerrieWI
from Salem, WI
The refrigerator is very loud and the door doesn’t seal tightly. I called the appliance store and they said it was standard for this model refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 9, 2021
Hi, Thanks for choosing to do business with us! We're happy to help with your refrigerator concerns and apologize for any inconvenience. If you're finding the door is not sealing tightly, we suggest viewing some helpful tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979
To check out normal sounds you can expect from your refrigerator, we suggest viewing page 19 in the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf
Here is a link for warranty service, just in case it's needed for the door sealing issue:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! It's a pleasure having you in our GE Appliances family! - Sharon@GEA
To check out normal sounds you can expect from your refrigerator, we suggest viewing page 19 in the manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000501.pdf
Here is a link for warranty service, just in case it's needed for the door sealing issue:
https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! It's a pleasure having you in our GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Loving it
on January 22, 2022
Posted by: Ebony B
from Athens texas
I’m so in love with my refrigerator is my favorite part is all the compartments and space
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great use of space!
on January 24, 2022
Posted by: Curtis 01000111 01000101
from Prosper
This GE fridge seems like more space than our last fridge even though roughly same size. Better use of internal space as a Garage beverage fridge and great freezer space for overflow of our kitchen freezer.
Features
2
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Replacement
on January 24, 2022
Posted by: Upstate Kate
from Upstate NY
We purchased this refrigerator as a replacement for a 30 year old refrigerator. The new refrigerator has a larger freezer, which is good, but to get items out of the refrigerator you need to bend over more. However, the new layout of door and refrigerator shelves is not as good. The door shelves are wider to accommodate a gallon size milk or water container. This means that the interior shelves of the refrigerator are narrower. The bottom door shelf is positioned just above the door gasket. It will hold very short bottles but access to the shelf is difficult because the next shelf up is wider. These two shelves cannot be switched with each other because the wider door shelf would hit the crispers if you try to close the door.
After installation, the refrigerator took about 5 hours to reach correct cooling temperature. During this cooling period, the refrigerator was louder than normal operation of the old refrigerator. During normal operation, it is slightly louder than the old one.
The freezer and refrigerator have glass shelves. The door shelves have solid bottoms. Both features make cleaning easier. An ice maker is not included, but is an option. If you are old school, there isn't an ice container. Also, it does not include an egg tray.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fridge
on January 25, 2022
Posted by: Abiiiiii
5 star fridge for a small kitchen and I’ve never had an issue.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Question???
on February 12, 2022
Posted by: FABitta
from Philadelphia
How can I rate Anything that I've had for less than a month?????
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, February 17, 2022
Hi there - We appreciate you bringing up this question and we encourage you to revisit the page to leave a review whenever you're ready.
One of our favorite features of this refrigerator are the edge-to-edge glass shelves, which provide a polished look and easy-access cleaning since they extend the full width of the refrigerator! We'd love to hear your thoughts in the future.
If you have any questions or concerns moving forward, please connect with us directly and we'll be happy to help out. All the best, Kelsey@GEA
One of our favorite features of this refrigerator are the edge-to-edge glass shelves, which provide a polished look and easy-access cleaning since they extend the full width of the refrigerator! We'd love to hear your thoughts in the future.
If you have any questions or concerns moving forward, please connect with us directly and we'll be happy to help out. All the best, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great garage fridge
on September 19, 2022
Posted by: AKR_
from indiana
Its a great fridge for a non temp controlled area.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Scuffed up
on March 2, 2023
Posted by: Phntmski
from Tx
It’s a great refrigerator but either in transit or just due to packaging it was fairly beat up.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 6, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new top-freezer refrigerator, and for choosing GE Appliances for your home- we're happy to be a part of it!
We are so sorry to hear that your refrigerator arrived scuffed up. We understand the disappointment and frustration this causes, and we truly apologize for the inconvenience. You can use touch-up paint black onyx, part number WR97X243 for any blemishes. You can order this on our Parts Store website at the link below:
https://www.geapplianceparts.com/store/parts/spec/WR97X243?SpecType=SpecType
We hope this helps. Again, we truly apologize for the inconvenience. Thanks for your review!
-Devin@GEA
Thank you for taking the time to leave a review on your new top-freezer refrigerator, and for choosing GE Appliances for your home- we're happy to be a part of it!
We are so sorry to hear that your refrigerator arrived scuffed up. We understand the disappointment and frustration this causes, and we truly apologize for the inconvenience. You can use touch-up paint black onyx, part number WR97X243 for any blemishes. You can order this on our Parts Store website at the link below:
https://www.geapplianceparts.com/store/parts/spec/WR97X243?SpecType=SpecType
We hope this helps. Again, we truly apologize for the inconvenience. Thanks for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com