Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,848 Reviews)
Rating breakdown 1,848 reviews
5 Stars
1,186
4 Stars
423
3 Stars
115
2 Stars
57
1 Star
67
89%of customers recommend this product.
(
1,376 out of
1,552)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Big Dissapointment
on January 6, 2025
Posted by: hiltoncd
from Manheim,Pa. 17545
Pros- Front looks nice
Cons- No light in freezer, my 28 year old refrigerator had a light in the freezer
No split shelves, and the shelves are flimsy
Deli drawer is flimsy with no guides or rollers
Lousy temperature control, the control is in the fresh food section only , non in freezer.
The so called dual control is a manual damper in the freezer much like you would control your car vent.
The more you close the control in the freezer the less air goes to the fresh food section making the
freezer colder but runs longer to reach the fresh food temperature. Remember the thermostat monitor
is in the fresh food section. So you can have the freezer door open a lot and so long as you do not
open the fresh food door the compressor to make cold air will not run. Gee is 2025 or what.
Produce bins are cheap and flimsy with no humidity control.
The first month of ownership we had to replace the freezer door gasket due to ice build up inside of door.
Replaced the temperature control module.
The compressor runs 75 percent of the day, i guess that's energy efficient.
Cons- No light in freezer, my 28 year old refrigerator had a light in the freezer
No split shelves, and the shelves are flimsy
Deli drawer is flimsy with no guides or rollers
Lousy temperature control, the control is in the fresh food section only , non in freezer.
The so called dual control is a manual damper in the freezer much like you would control your car vent.
The more you close the control in the freezer the less air goes to the fresh food section making the
freezer colder but runs longer to reach the fresh food temperature. Remember the thermostat monitor
is in the fresh food section. So you can have the freezer door open a lot and so long as you do not
open the fresh food door the compressor to make cold air will not run. Gee is 2025 or what.
Produce bins are cheap and flimsy with no humidity control.
The first month of ownership we had to replace the freezer door gasket due to ice build up inside of door.
Replaced the temperature control module.
The compressor runs 75 percent of the day, i guess that's energy efficient.
Side notes, I wish I would have kept my 28 year old refrigerator. It did every thing better then this new
refrigerator but the wife wanted a pretty face for are kitchen overhaul. You know who won that
battle.
refrigerator but the wife wanted a pretty face for are kitchen overhaul. You know who won that
battle.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, January 17, 2025
We appreciate you taking the time to leave us your detailed feedback on your new refrigerator unit and being a valued GE Appliance customer. We’re sorry to hear that you’ve been less than impressed with your new refrigerator. We know that a poor layout or cheap feeling plastics can be frustrating, especially when it comes to something you rely on like a fridge. We take your feedback seriously and we will work hard going forward to ensure that issues like this don’t occur and will share this with our product team as well.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on January 14, 2025
Posted by: C7 Taylor
from Fowler, IL
Love my fridge! Still awaiting for the freezer handle. An inside part to the handle was not included.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It is simple and meets the requirements in my hous
on January 20, 2025
Posted by: Gloria 55
I live this product it is my second in the house for extra food
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
less than 3 months in already broken drawer
on February 18, 2025
Posted by: K1mmiejo
from Ohio
I love the space inside this refrigerator. We've had it now 2.5 months and the deli drawer has already broken. We are not rough with our things I'm not sure what to even do about it. Who to ask and if its even covered. Very disappointed In that
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, February 19, 2025
We're here to assist you with the deli drawer of your refrigerator breaking. We do see that a team member reached out to you regarding this matter. Please check your email and follow up with them.
Written by a customer while visiting geappliances.com
Customer Rating
2
LOUD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
on October 13, 2022
Posted by: dbm312
from Manchester, MD
LOUDEST refrigerator I've ever owned! Sounds like a jet taking off!
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, October 18, 2022
Hi there,
Thanks for the review. So sorry to hear about the noise concerns you've had here with your new fridge. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, then this would not be normal and we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of soon.
All the best,
Michael@GEA
Thanks for the review. So sorry to hear about the noise concerns you've had here with your new fridge. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.101189700.438082928.1666004560-557566247.1665496320
If it sounds as if a fan is hitting another part of the unit, then this would not be normal and we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that this is taken care of soon.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Easy setup but having a problem keeping it cool in
on August 4, 2022
Posted by: Dave475
from Long Island ny
Beautiful refrigerator stainless steel and the freezer is cold but having trouble keeping the refrigerator section under 40°
I would recommend this to a friend!
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, August 9, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you have been having issues with it cooling. We understand your concern and would like to offer some helpful information.
To troubleshoot, set the temperature control one step colder.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but sorry that you have been having issues with it cooling. We understand your concern and would like to offer some helpful information.
To troubleshoot, set the temperature control one step colder.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Super Noisey!!!
on April 4, 2020
Posted by: PatP17775
from Tucson, AZ
The repair person is coming out for a second time in two weeks. The refrigerator sounds like a freight train in my kitchen. It keeps me awake at night & I can hear it running over the TV. I have a heart condition & not getting restful sleep is detrimental to my health. The fiest time repair was out they said the fan in the freezer was hitting something which if left unattended would cause ice build up. At the time of visit the frig was a week old. Not good. The next visit is on the two week anniversary. Oh, I just read the fine print. This may never be published.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Garage ready
on July 16, 2021
Posted by: BEagan
from Crown Point IN
Garage ready and separate temperature control for freezer.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com