Customer Reviews for GE - 30 in. Wide 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
1
Slate color is only on the door, not on the sides.
on July 6, 2025
Posted by: no3qt
We are disappointed that the side of the refrigerator is black, instead of slate. The display model in the showroom was not the slate color, and we just assumed that the sides would match the door. There are quite a few deep scratches on the clear plastic drawers.
Response from geappliances.comBy Tierra, GE_Appliances, July 14, 2025
We'd like to assist you with your refrigerator. We recommend contacting the retailer where the unit was purchased regarding the drawers.
As far as the color of the unit, the case color is slate and the textured steel case is black. This is the way the unit was designed. The only color we have in this model where the steel case isn't black is the white model, which is all white.
We’ve owned this unit for 2 + years and it’s in our garage. We noticed the freezer iced up this winter Maybe we had left it open? Unplugged it this spring, thawed it out, cleaned it and adjusted the temperature back to normal settings. Still icing up. Garage temp is probably 40 degrees dead of winter (it’s a heated garage) up to 85 in the summer. Also, fridge partner has stopped holding temp and we spoiled milk recently.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, July 14, 2025
We'd like to assist you with your refrigerator. There are a few possible causes for the freezer icing up, such as a damaged or worn-out door seal, a faulty defrost heater or thermostat, etc. We recommend referring to the troubleshooting here: https://repair.geappliances.com/resources/faq/article/why-is-my-freezer-frosting-up#:~:text=Keep%20the%20door%20closed:%20Make,technicians%20are%20here%20to%20help.
As far as the refrigerator not cooling, several factors may influence the temperature. We recommend referring to the article here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000060756
Look for an email from us soon, as we'll need more information. Please reply at your earliest convenience.