Customer reviews from geappliances.com
GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Average customer rating
4.4
(1,852 Reviews)
Rating breakdown 1,852 reviews
5 Stars
1,188
4 Stars
424
3 Stars
115
2 Stars
57
1 Star
68
89%of customers recommend this product.
(
1,377 out of
1,554)
Customer Reviews for GE - 19.2 Cu. Ft. Top-Freezer Refrigerator with Garage Ready Design - Slate
Customer Rating
3
Not happy
on May 13, 2022
Posted by: bluebird65
from Bloomington, IL
I'm disappoiinted. The motor is louder than my previous refrigerator. And the ice maker is a major disappointment. The ice tastes bad. The dealer replaced the ice maker. This one is not as bad, but the ice still has a strange taste. And when the ice melts, the drinks have a bad taste.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 16, 2022
Hello. We appreciate you reaching out, though we truly hate to hear you’re disappointed with the unit. We know any issue with noise from the motor or a strange taste in your ice would be frustrating to deal with, especially if you’ve already had the ice maker replaced once. This isn’t what we would expect from the ice maker, and we regret any inconvenience caused.
We do expect the noise level made by newer model refrigerators to sound a bit different than older models, because of newer features and technology; noises can include humming, clicking, etc. If it might be useful, we have a list of normal noises we expect the unit to make on page 19 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_. Notice of your concern over the noise will be shared with our Design team for review.
Regarding the ice tasting strange, we do taste and odor testing on our refrigerators and freezers, and there aren’t any mechanical parts that we would expect to cause an odor or bad taste. Food transferring odor/taste to the ice or the water supply itself causing the taste are possibilities; if it might be helpful, we have an article discussing those and other conditions that could cause a taste in your ice, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18944&_. If you’d like to test if the odor may be from your food (particularly unwrapped or spilled food), we recommend filling a regular ice cube tray with tap water and freezing, then leaving the ice in a bowl in the freezer for a few days and checking if there’s a taste afterward. If there is, the taste is likely coming from food causing an odor in the internal air that circulates through the model. If that ice tastes fine, the issue is more likely with the water supply to the ice maker.
We hope this information is helpful, and you’re able to resolve the issue with your ice soon. If you have any questions or concerns in the future, we are always happy to offer assistance. We wish you all the best! -Sarah@GEA
We do expect the noise level made by newer model refrigerators to sound a bit different than older models, because of newer features and technology; noises can include humming, clicking, etc. If it might be useful, we have a list of normal noises we expect the unit to make on page 19 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000478-2.pdf&_. Notice of your concern over the noise will be shared with our Design team for review.
Regarding the ice tasting strange, we do taste and odor testing on our refrigerators and freezers, and there aren’t any mechanical parts that we would expect to cause an odor or bad taste. Food transferring odor/taste to the ice or the water supply itself causing the taste are possibilities; if it might be helpful, we have an article discussing those and other conditions that could cause a taste in your ice, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18944&_. If you’d like to test if the odor may be from your food (particularly unwrapped or spilled food), we recommend filling a regular ice cube tray with tap water and freezing, then leaving the ice in a bowl in the freezer for a few days and checking if there’s a taste afterward. If there is, the taste is likely coming from food causing an odor in the internal air that circulates through the model. If that ice tastes fine, the issue is more likely with the water supply to the ice maker.
We hope this information is helpful, and you’re able to resolve the issue with your ice soon. If you have any questions or concerns in the future, we are always happy to offer assistance. We wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Garage fridge
on May 17, 2022
Posted by: Labrosie
from Dallas, tx
Happy with this purchase. Good room in freezer, a bit limited in lower section to store tall items unless remove shelves. Really like the temp adjustment features for extremely hot or cold temps since I am using this in the garage. Not many refrigerators have this option
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Garage Fridge
on May 19, 2022
Posted by: HHMS
from Columbus, Ohio
We've gone through multiple fridges for our garage. Due to the temperature fluctuations, they've all stopped working. Little did we know that there is a product designed for the garage. It's been great through the seasons.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect for garage
on May 20, 2022
Posted by: JRBonelitz
from Oregon
I Bought a very basic unit that was garage ready. Working as expected
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on May 21, 2022
Posted by: Angie0815
from Cleveland, MS
I love my new purchase. I love the space that's inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for the garage
on May 21, 2022
Posted by: srlake314
from Desert Hot Springs, CA
Clean, nothing fancy, perfect for our garage just the right size.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Actually keeps temp
on May 21, 2022
Posted by: Lfreese
from Vacaville, California
This fridge is for my garage and I had purchased a different brand and then had to return it because it would not keep temp. This one actually has maintained it's temps so far (my garage has gotten as hot as 96 degrees).
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just what I needed.
on May 22, 2022
Posted by: CathyM4155
from Crown Point, IN
We needed a refrigerator that was garage ready and this was the one. Nothing fancy but functional for the kitchen overflow. Our previous GE refrigerator had lasted over 25 years and had been moved over 8 times. This was basically the same thing we had and hope it lasts as long as our other!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com