Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
3
Second one in a month
on September 21, 2019
Posted by: hoping this one works
from chattaroy wa
Originally ordered this refrigerator about a month ago. It was delivered on a Friday and quit working the next Tuesday. Unit would not cool at all. Knowing that I have always trusted the GE brand, and assuming we just got a lemon, we have had an exact replacement delivered. Unfortunately it took almost two weeks to get the replacement but so far so good.....however it's only been 24 hours. Praying this one will hold up to the GE reputation because the first one was a huge disappointment and inconvenience.
Features
4
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice Features but Freezer Handle Problem
on October 1, 2019
Posted by: Writing Professor
from Summit, NJ
I replaced a 10 year old GE Profile stainless steel refrigerator when I was told I was better off replacing it than fixing it when the compressor died. This one was on sale and similar to my old one, which I liked, so I bought it.
I pulled the freezer handle off 2 days after receiving it when opening it to put away groceries. I called the store in which I bought it. They sent someone out to reattach it who said that the handle didn’t go flush with the door and that it couldn’t be fixed. He called the store; they wanted to replace the door. They were already replacing a door that was scratched when store delivered it, so the ordered another me a second (same) fridge and they took back the original one.
The second fridge is better, but, after a few weeks of use, the handle on the freezer doesn’t look flush with the door. I hope it doesn’t come off in my hand when I go to open the freezer like the first one.
The door-in-the-door is cool.
I liked my old fridge better as it had only water in the door and an ice maker in the freezer. This one has very little room on the inside of the fridge doors. The ice goes flying out in a bunch of directions.
The temperature is constant on this fridge. It runs a little loud, but the previous one did, too.
The freezer compartments seem a bit flimsy with the plastic bins. The previous fridge had a grid metal (coated) drawer on top and less flimsy bins on the bottom. I hope these hold up.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it so far!!!
on October 9, 2019
Posted by: LanaT
from Sarasota, FL
I am very happy with my new refrigerator. I love the features and am enjoying getting to know it!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great feature
on November 19, 2019
Posted by: CamiloS
from Eastchester, NY
I really like the refrigerator auto fill feature although it often produces an error.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
It”s okay
on November 25, 2019
Posted by: MattBNC
from Cornelius NC
Decent but much louder than any other fridge I have ever owned. Probably need to have the warranty people look at it. I can hear it running all the time.
I would recommend this to a friend!
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 27, 2019
Hello MattBNC - Thanks for choosing GE and sharing your concern. Please take a look at page 45 in your manual for normal operating sounds:https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-3.pdf
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Thanks for sharing your feedback. We hope this helps.
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Thanks for sharing your feedback. We hope this helps.
Written by a customer while visiting geappliances.com
Customer Rating
5
Food remains fresh.
on December 16, 2019
Posted by: Halteeman
from Bristol, CT
Very happy with the refrigerator. The temperature on the food compartment and the freezer is always consistent. Bag salads would only stay fresh for a day before wilting. Not so with this GE unit. Salads last much longer as well as other items.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GREAT FEATURES!
on December 29, 2019
Posted by: thompsonk
from CUB RUN, KY
I bought this to replace my current refrigerator. I love all of its features!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features and Beautiful Love the Color!
on December 30, 2019
Posted by: Juanita77
from Maxton, NC
Very Pleased with the Refrigerator so far. It alerts me when the door is not closed and I like that it has different temps for different food types.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com