Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
Two failures in three years
on January 10, 2021
Posted by: Arizonafamily
from Phoenix
We bought this unit about three years ago and since then the main circulation fan has needed to be replaced and now the LED control panel is starting to fail.
Very disappointed given the cost of this unit. I would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 11, 2021
Hello Arizonafamily - We're so sorry to hear about the difficulties that you've encountered with your refrigerator. This is very frustrating, we know. Our product team would like to look into this for you. If you would, please send us an email through our Contact Us page, here:
https://www.geappliances.com/ge/service-and-support/contact-others.htm
We hope to hear from you soon! - Sharon@GEA
https://www.geappliances.com/ge/service-and-support/contact-others.htm
We hope to hear from you soon! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Purchase EVER
on June 30, 2020
Posted by: Deegirl
from Franklin MA
I can not recommend this refrigerator any less!! It’s horrible! It will randomly freeze 1/2 of the contents of my fridge at any given time as if there was a surge in temperature. Today I had frozen glass jar of pickles, olives a brick of cream cheese, a full container of sour cream, and ALL of my produce! ( fresh picked lettuce from the garden, peppers, cucumbers, carrots and onion!! It’s infuriating as that was a ton of money o lost ONCE AGAIN!! Do NOT PURCHASE THIS REFRIGERATOR
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Great Fridge but a bit noisy
on May 10, 2018
Posted by: Cheepet
from West Hartford, CT
We just had the fridge installed this week and it’s a great fridge. The only negative is that it has a constant humming sound that is rather loud. Does anyone know if there is anything we can do to fix this?
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on February 9, 2020
Posted by: Risk Manager
from Philadelphia
Beautiful, functional, easy to use, great value. Temperature stays perfect. Ice maker is fantastic. Not too loud.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Nope don’t get it.
on June 13, 2020
Posted by: MommyMechE
from Elk Grove
Too many little issues; already makes the annoying squealing bearing noise. Freezes everything; repair folks throw parts at it, gasket around the freezer in the door leaked the first day (you can see the frosty plume trail icing up).
Did I mention it freezes every thing.
I have the counter depth model stainless. Did I mention the water dispenser over fills so it’s like not reliable; can’t open the right door without it stopping and the ice dispensers capacity is just not enough; but I’m pretty confident you can add an ice maker.
Did I mention it freezes every thing.
I have the counter depth model stainless. Did I mention the water dispenser over fills so it’s like not reliable; can’t open the right door without it stopping and the ice dispensers capacity is just not enough; but I’m pretty confident you can add an ice maker.
My first time with the ice maker on bottom; always had side by side. Freezer was fine.
Oh, yeah and the shelf is cracked already from too much weight. Be ultra Careful with that shelf that moves it can’t hold any weight.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Third Strike Piece of Junk
on January 5, 2021
Posted by: Hoo Ru
from DFW, TX
Though seemingly nicely featured, the GE French Door Cabinet Depth Refrigerator line CONTINUES to be JUNK. Prior to the first disastrous malfunction, our first made it only 3 years, the second only two ... and this latest one LESS THAN ONE DAY! The second ice maker failed to shut off after filing, making the freezer compartment into an overflowing "bathtub" WHICH FLOODED OUR KITCHEN ... and we were fortunate to discover this before flooding the den and adjoining bedroom.
DO. NOT. BUY. ANY. GE. APPLIANCE.
DO. NOT. BUY. ANY. GE. APPLIANCE.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 6, 2021
Hi Hoo Ru - We deeply apologize for your refrigerator experience and can certainly understand your frustration. Please take advantage of your warranty, if you have not done so already, and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that one of our technicians can resolve this issue for you. If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We wish you all the best.- Sharon@GEA
We are confident that one of our technicians can resolve this issue for you. If you have any further questions or concerns, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
We wish you all the best.- Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Freezer broke after 1 month.
on July 16, 2021
Posted by: Sue2900
After I called GE to get a technician out to fix my brand new fridge I had to wait 3 weeks for an appt. My freezer broke after 1 month. The ice buildup is immense and I can’t use it. Lost everything that was in there. Don’t buy! GE a mess to deal with to fix which is like putting salt on an open wound.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 19, 2021
Hello, thank you for your review. We are very sorry that your refrigerator's freezer stopped operating properly so soon into its lifespan and required a service appointment to repair and that you lost your stored food. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Noise Issue
on August 12, 2018
Posted by: BigWinston
from Bloomfield Hills, MI
It's been installed for 3 days now. Didn't notice anything unusual on day 1, but on waking up and heading into the kitchen we clearly noticed a rather loud hum/whining noise coming from the fridge. It has persisted ever since. Either something is wrong and it needs fixing or this is the true operating noise and it will be returned.
Shame really as otherwise it is a top-notch fridge, but when I can hear it from the other room, something is not right!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com