Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Fingerprint resistant stainless steel
Average customer rating
4.1
(299 Reviews)
Rating breakdown 299 reviews
5 Stars
177
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
213 out of
272)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Fingerprint resistant stainless steel
Customer Rating
1
Buyer Beware - Don't buy a GE Refrigerator
on December 11, 2023
Posted by: DesignerReb
from Knoxville, TN
BUYER BEWARE! I purchased a GE Profile refrigerator two years ago, the coil system quit working. I have had to go through 2 service reps, the first said it cannot be repaired, the second one ordered parts to be put in 12/22/23, if all the parts come in. That will be 5 weeks.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
No, I would not recommend this to a friend.
Features
1
Response from geappliances.comBy Tierra, GE_Appliances, December 19, 2023
Hello,
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Compact size
on December 22, 2023
Posted by: Marcy01
from San Diego
Nice refrigerator. Smaller than expected. Like the automatic water fill feature.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 8, 2024
Posted by: Jim031120
from Rochester Hills,MI
This is a beautiful product and is much larger than I thought it would be. Very quiet and the ice maker works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Refrigerator
on February 26, 2024
Posted by: KarenVC
from Rockwall, TX
We ONLY purchase GE Profile appliances and this refrigerator does NOT disappoint!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on May 6, 2024
Posted by: Oona2
from British Columbia canada
Love it! Looks fabulous! Inside is efficient. Size is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Open wide…
on September 9, 2024
Posted by: RSCP
It’s perfect! I love opening the doors and being able to see EVERYTHING. NOTHING can hide in this fridge.
Written by a customer while visiting geappliances.com
Customer Rating
3
Like but don't love
on December 13, 2024
Posted by: Nmonta9
Like but don't love. Refrigerator works great love the door with in a door feature the problem we have is the ice maker. It doesn't produce enough ice then it has recently stopped making ice all together. Tried trouble shooting but no luck just really frustrating for what we paid for the unit
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, January 3, 2025
We want to help out with your icemaker no longer producing ice. We recommend checking the following article for troubleshooting steps: (Icemaker Not Producing Ice) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash
on February 7, 2025
Posted by: Disappointed_10
from Virginia
Not recommended. Broke after three years of ownership. Well taken care of. Refrigerant leak within walls due to lines rusting (?) and not repairable. Disappointing experience with a fairly expensive product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 10, 2025
We are sorry to hear about your refrigerator needing to be replaced. We'd like to help out with this. We will be reaching out over email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com