Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
3
Not so great features but works well so far...
on July 5, 2023
Posted by: ritgal
from Irvine, CA
So far the refrigerator/freezer works well except I really miss the "egg holder" and that carton that is placed on a shelf takes up needed space for other things....I do miss my old fridge a lot because of the space issue. The veggie drawer and fruit drawers are not as deep and therefore I have to squeeze things (food) into them. Had to have the original one/first one replaced due to a leak on the side wall on the outside ...no one had ever seen that before. Will I ever buy this brand again? Good question
!
!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 6, 2023
Hi! Thank you for your feedback. We are so sorry that the design of the refrigerator has not lived up to your expectations with the internal design. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your refrigerator. We will be sure to send this feedback to our product design teams for improvement on future models. We are honored to have you as a part of the GE Appliances family, and we hope you are able to gain your trust back with our appliances! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Improvement needed
on July 11, 2023
Posted by: Bob202352
from Kelliher, MN
I wish the freezer doors would roll out further, it's hard to get to stuff.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator
on July 17, 2023
Posted by: Refrigerated
from Texas
This is a replacement for the same model that was not repairable
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hello,
Thank you for being an awesome part of the GE family.
This refrigerator comes equipped with a lot of really great and convenient features that we hope you will enjoy as much as we do! We love the door-in-door feature that allows you to store taller items like wine bottles.
We hope you continue to enjoy this refrigerator for many years to come. If you need anything in the future please be sure to let us know.
-Charlie@GEA
Thank you for being an awesome part of the GE family.
This refrigerator comes equipped with a lot of really great and convenient features that we hope you will enjoy as much as we do! We love the door-in-door feature that allows you to store taller items like wine bottles.
We hope you continue to enjoy this refrigerator for many years to come. If you need anything in the future please be sure to let us know.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Replaces old GE Profile.
on August 16, 2023
Posted by: Shahs
Love the door-in-door feature. French doors with bottom freezer allow for more space and better organization.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Better then LG and Samsung
on August 18, 2023
Posted by: Bob1013
from Arizona
Much quieter from other brands only had it two weeks and love all the features One thing though the trays seem generic poor quality The climate zone trays. but overall very happy with the refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the counter depth
on August 20, 2023
Posted by: cheesewiz
from California
Well, I've only had it for a few days, but love it. The sensor for the amount of water to put in a glass is special
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on August 27, 2023
Posted by: Robin118
from Scottsdale AZ
So far I love it! I love the quick open door. The ice maker works great. It’s a beautiful refrigerator
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer Beware - Don't buy a GE Refrigerator
on December 11, 2023
Posted by: DesignerReb
from Knoxville, TN
BUYER BEWARE! I purchased a GE Profile refrigerator two years ago, the coil system quit working. I have had to go through 2 service reps, the first said it cannot be repaired, the second one ordered parts to be put in 12/22/23, if all the parts come in. That will be 5 weeks.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
I missed Thanksgiving and now I will not have a refrigerator in time for guests and dinner. Just last week I spoke with someone that had the same problem with a new GE Profile and today spoke with someone that had the same problem with a GE Cafe refrigerator that was less than a year old. I strongly suggest -Do not buy a GE Refrigerator.
No, I would not recommend this to a friend.
Features
1
Response from geappliances.comBy Tierra, GE_Appliances, December 19, 2023
Hello,
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Thanks so much for taking the time to reach out. We're so very sorry to hear you're not having the best experience with your refrigerator. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We truly appreciate your patience. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com