Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1 out of 5
4.1
(297 Reviews)
Open Ratings Snapshot
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product. 
(
212 out of 270
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5 out of 5
5
Love all the features
on May 22, 2021
Posted by: Abby37
from Florida
Again love the features and the quality of GE. Easy to clean
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Ice and Water
on January 12, 2020
Posted by: kurt60
Love these products and reviews plus store service and delivery.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Back to Profile
on June 27, 2021
Posted by: Doctor Do It All
from Key West FL
Replaced the failing Cafe with a Profile (what we had in our previous home). To us a definite upgrade. Took 3 hours to unwrap and hooked up water using our old hose which (fortunately) we had kept. One fruit/veggie drawer is slightly awry but all else is just what we ordered. Will eventually replace all our current GE Cafe with Profile. Had entire Profile Suite in our previous kitchen and much prefer to Cafe.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
“COOL” Frig
on July 5, 2021
Posted by: wd757
from VB, VA
Easy to use. Too many electronics. Refrigerator is larger than it looks although it is counter depth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Refrigerator
on July 16, 2021
Posted by: Dave10000
from Oakdale, MN
The door in door sold use the refrigerator. I matched our other GE Profile appliances.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Very Poor product
on July 21, 2021
Posted by: Savmgm
from Portland, OR
Very poor and it is not worth it to buy a GE. Everything freezes in the fridge and no one cares about it.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Chris@GEAGE_AppliancesJuly 22, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator is freezing the food in the fresh food section of the unit. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love the door on door
on August 6, 2021
Posted by: Gramoo
from Belgrade Montana
I specifically bought the fridge for the Door on Door for my 2 little granddaughters who are in and out of fridge leaving door open while they look inside.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Ms.
on August 10, 2021
Posted by: JJM3
from Indianapolis, IN
The door to the ice maker has been stuck shut since the day the refrigerator was installed making it impossible to reach the ice bucket. Also, ice production is very low.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy Sharon@GEAGE_AppliancesAugust 11, 2021
Hi, Thanks for reaching out to us. We can imagine how frustrating it is not to be able to open the ice maker door! To get this taken care of, we hope you will take advantage of your warranty by calling GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm

Here are some great tips to help with slow ice production:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763

We hope this helps! Thanks for making GE Appliances a part of your home. - Sharon@GEA
Written by a customer while visiting geappliances.com
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