Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
GE isn’t built to last
on September 30, 2024
Posted by: ChristyBMartin
from Richmond, Virginia
Maybe I can win the giveaway so I can replace some of my poorly made GE appliances. We bought 6 pieces when we built our house in 2017. Washer, dryer, microwave, fridge, stove, and dishwasher. 5 of the 6 pieces had issues in under 5 years. All of them have broken multiple times in 7 years. And I don’t mean just like a belt or maintenance related things. The dryer has a quarter inch wide belt on it. It can’t even handle the loads it boasts. So that’s been replaced at least 3x. Things get caught around the barrel. Our clothes get stuck around the drum and have ruined numerous items. I know when I hear the horrible thump that something has gotten caught and twisted. Right now I’m listening to what I assume is a coin grinding somewhere. The microwave popcorn button stopped working in under a year. The water line on the fridge has frozen up at least 3x. The ice maker drips. One burner on the stove shorted out. Replaced it and it immediately shorted out again. Had to replace the agitator in the washing machine as well as the pump. Right now my dishwasher just decided to stop cleaning my dishes. I’ve replaced the heating element and both spray arms. Even when it did work, I’ve never seen a washing machine get slimy in my life until this one. So I’m hand washing more dishes than the dishwasher is cleaning while I listen to a penny grind around in my dryer drum. I have bought parts for 3 of my 6 appliances just in the last month. Do not buy these products. They will not last.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 1, 2024
We are sorry to hear about the problems you've experienced with your appliances. That is not the kind of experience we expect. We're going to pass your comments and experience over to our product team to review. This way we can look for improvements we can implement for our appliances going forward. Thank you again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
1
problems with freezer frosting up
on October 2, 2024
Posted by: finwin
from ca
We have had issues with this refrigerator. Several service calls because the freezer keeps frosting up. We like the layout of the frig but we think we got a lemon
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, October 2, 2024
Allow us to lend a hand with your refrigerator. Look out for an email from us soon, as we'll need more information. Please reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy awesome loud sounds
on April 11, 2021
Posted by: Junkyard dog 45
from Ma
Don’t buy extremely noisy and ge says that is normal
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, April 12, 2021
Hello. We are sorry your refrigerator is noisy. Here is link to normal sounds you may hear. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 -- We hope this helps and that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Gimmick kurig coffee on door breakdowns
on February 8, 2019
Posted by: Robbedbyge
from Cedar Falls Iowa
We purchased a whole home GE profile appliance package . Washer has been repaired and eventuAlly replaced at about 10 months after purchased . Kurig French door profile frig repaired and eventuAlly replaced . Dishwasher leaks finally told there was a recall on the door vent and gasket.Unfortunately the floor warped before we solved the problem . The microwave filter access door latch broke due to poor engineering and the whole top rail had to be replaced . Double oven and burners still work after 15 whole months. Our neighbors in this brand new subdivision have the same issues with their GE appliances . Terrible .......
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
3
Perfectly O.K. Does the job
on January 16, 2019
Posted by: SKR2
from Houston, Tx
We've used this refrigerator for six weeds. So far, for the cost, this fridge is nothing special. We find that we don't use the door-in feature at all, but maybe it would be better for a family than just two people in the household? We miss having a butter dish area. There was a spill and the bottom glass was difficult to remove and clean. Two ice makers are great. We often have ice spill on the floor from the top dispenser. At first, the alarm feature was turning itself on/off all night and chiming. That's since stopped. The doors often don't close all of the way unless you close the left one first. Now, I'm in the habit of constantly checking that is completely closed. Having a cabinet-depth fridge is a plus.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Too loud
on April 10, 2019
Posted by: syee2019
from Dublin, California
The refrigerator works fine but it is somewhat loud when either it is making ice or when one of the compressor comes on. We can hear it from the living room that is at least a few hundred feet away. Other than that, it has work fine so far.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Profile
on January 7, 2023
Posted by: John f 5
from Long Island NY
This is the third unit delivered to my house. First two had defective refrigerator doors which did not operate properly. If it wasn’t for the installers modifying the freezer door the third one would have been sent back as well.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, January 9, 2023
Hello- We appreciate you taking the time to contact us. We always strive to providing solutions as well as quality products for our customers. We are sorry that your GEA refrigerator didn't meet expectations and had defects and can understand how disappointing that is. We will pass this information along to our engineers and design team as we always welcome feedback from our customers. If you need anything else, please let us know.If something else ends up happening to your unit or you need to contact our techs again please let us know. We would be happy to help. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great features with new technologies
on March 6, 2018
Posted by: Drue k
from NY, USA
i am very happy with this refrigerator since i bought.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com