Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
1
junk
on July 21, 2021
Posted by: Unhappy custer
from GA.
freezer door sticks shot ,ice maker to small clogs up ,leaks water on floor.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 22, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator's ice maker is not operating properly and that it is leaking water onto your floor. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Well designed and fits well at counter depth
on September 15, 2021
Posted by: Richfrig
from NJ
Nice profile, and goes well in our kitchen. Lightning is very nice inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of Junk
on September 21, 2021
Posted by: ks02021
from Massachusetts
refrigerator lasted 7 months before it failed. still under warranty, took two weeks to get a repairman out. had to order parts, took three more weeks to come out to repair it. he left and fridge still didn't work. now waiting two more weeks for repairman to come out again.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, September 23, 2021
Thank you for sharing your experience with this refrigerator. We are terribly sorry to hear about the ordeal you have been through and know issues with an appliance this important can be extremely inconvenient. We updated your consumer relations case with your review and see service is coming soon. Please let your case manager know if you have any more questions or concerns. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the door in door
on September 25, 2021
Posted by: Seakirk
from Tampa
Love all the features especially the door in door. Very conveniwnt
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
We love this refrigerator
on September 25, 2021
Posted by: Huttyhut
from Harrisburg Pa
We had our new refrigerator delivered in August of this year. The door in door feature is fantastic, it definitely keeps down on opening the full door multiple times. The freezer is convenient and both the freezer and refrigerator have a turbo cool function. The shelf space and door space is plentiful. I thought my old GE Profile refrigerator was very good, but this one is much much more improved. Definitely worth the price!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks very nice.
on September 27, 2021
Posted by: Gator63
from Coatesville, PA
We like the refrigerator. Freezer could be a bit bigger. Ice does fly across the floor.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 28, 2021
Hello - We appreciate you taking the time to share your review. We are glad you like the refrigerator. Thank you so much for your feedback regarding the freezer and the ice dispenser. We will be sure to pass this on to the appropriate team for future design and development.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Hard to level
on February 24, 2022
Posted by: KennethJ
from Arizona
Nice product but leveling this refrigerator is a task. Had 3 people out to try and fix but all failed.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 25, 2022
Hi, Thanks for choosing GE Appliances! We want to apologize for the ordeal you've been through with leveling your new refrigerator and know it must be very frustrating! This isn't something we'd expect and apologize for any inconvenience. If service is needed, you can schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www. geappliances.com/ge/service-and-support/service.htm
We're very sorry for any inconvenience this has caused and hope it's taken care of soon. Best wishes! - Sharon@GEA
We're very sorry for any inconvenience this has caused and hope it's taken care of soon. Best wishes! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Almost perfect
on March 11, 2022
Posted by: tess234
from Baldwin Co. AL
I love this refrigerator. Would suggest storage for butter and eggs.. Other than that it's perfect.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com