Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
176
4 Stars
50
3 Stars
26
2 Stars
8
1 Star
37
79%of customers recommend this product.
(
212 out of
270)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
4
Stylish and functional
on December 9, 2020
Posted by: jackson b
from Pittsburgh, Pennsylvania
After a rough start due to cooling concerns the refrigerator has normalized and we are beginning to enjoy some of the features.
The door in a door is a good concept. The lighting is excellent. It takes some time to figure out the best layout of items in the frig.
The door in a door is a good concept. The lighting is excellent. It takes some time to figure out the best layout of items in the frig.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Warranty
on December 13, 2020
Posted by: ERRNMama
from Boston
Hello,
What is the warranty for this product? BOTH our ice machines are broken. This is highly disappointing given the price
What is the warranty for this product? BOTH our ice machines are broken. This is highly disappointing given the price
No, I would not recommend this to a friend.
Response from geappliances.comBy Emily@GEA, @GEA, January 21, 2021
Hello ERRNMama! Thanks for reaching out to us. This unit has a 30 day, one year and five year limited warranty. The ice makers would be covered under the one year warranty but not the five year warranty. We're sorry for any inconvenience that this may cause. You can find the information about this refrigerator's warranties on page 51 of it's Use and Care manual online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60792-4.pdf
If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
If you have any further questions, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe!
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
All Show and No Go!
on December 13, 2020
Posted by: TruthBeTold65
from North Carolina
I bought this lovely refrigerator because I felt confident in buying a product built by General Electric. I have owned this refrigerator 5 years at this point. At this moment I have just returned from making a cooler and ice run at 11pm. This is due to the fact that every 18 months this 'lovely' refrigerator will leave you bankrupt. Fortunately for me I watched the service repair man and asked lots of questions while he repaired it the first year that I bought it. After that I have been repairing it like clockwork every 18th month. Same part goes bad every time. If I were in management in GE I would be embarrassed to sell this Junk to the public. Do yourself a favor before you buy this. Please remove it from the best refrigerators sold list. If this is 'best in America' I will gladly move to a foreign island. My Grandfathers would be very vocal and ashamed of General Electric products. The JUNK that rolls out the factory is a sad tribute to a company that doesn't care to produce anything less than trash.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Emily@GEA, @GEA, January 21, 2021
Hi there! We appreciate your feedback. We're sorry that you've had to repair your refrigerator so often. We see how this can be frustrating since you bought this unit with the idea that it would be made to last. We ensure that our products are made with quality and are sorry that this has not been the case with your refrigerator. We have sent this over to our product team. If you have any questions in the future, please feel free to reach out to us at: https://www.geappliances.com/ge/service-and-support/contact.htm
Stay safe.
Emily@GEA
Stay safe.
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great space
on January 7, 2021
Posted by: Cecilia85
from Florida
Excellent Cuatomer service and product is beautiful and efficient.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great in the kitchen.
on March 3, 2021
Posted by: MikeBuzz
from PA
We’ve owned the fridge for a little over a month. This is our first black stainless steel appliance and it looks great in the kitchen, Plenty of room, good lighting, and the door-in-door feature is handy. If we had to do it again, we would probably opt for the 4 door model. You have to open both French doors to access the full-width drawer. We didn’t realize that when we purchased it. That’s on us, not GE.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 17, 2021
Hello - Thanks for your feedback. We're glad you are happy with your new refrigerator purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home!
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok, but loud at times
on March 31, 2021
Posted by: TW K9 Mom
from The Woodlands, TX
I like this refrigerator, and I wish I could love it and give it a higher rating. It’s a pretty loud appliance, especially when making and dumping the ice into the receptacle. The distance between a 32oz tumbler and the ice dispenser is a bit too far, so ice tends to end up on the floor; I wish it had a guard close to the opening like my old GE Adora had to help the direction the ice dispenses. There is only 1 wide drawer for meats/cheese, so when I need to get something out of that drawer, I have to open both refrigerator doors. I wish they had thought to make that into 2 separate drawers like they did with the fruits and vegetables. Because this is only a 22 cubic feet refrigerator - and counter depth - it’s not very deep, so it doesn’t hold a lot of items, and you need to be aware of organizational containers being too long to fit inside. I do like the lighting and the door-in-door feature.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 20, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the internal design of your refrigerator. We appreciate you providing us this feedback and we will pass it along to our refrigerator product development team for future improvement. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Very spacious!
on April 14, 2021
Posted by: Udit66
from CA
it has a big freezer space to store my favorite foods for a period of time. Very helpful nowadays when bulk buying is necessary.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor quality fridge
on July 20, 2021
Posted by: JacksonNo
from Hixson
Poor quality right out of the box and additional problems after a few days use,
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 21, 2021
Hello, thank you for your review. We hate to hear that you have not been pleased with your new refrigerator's quality and have experienced additional problems within the first few days of your ownership. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. If you would like to speak to us about any of these issues, please don't hesitate to reach out to us on social media. -Chris@GEA
Written by a customer while visiting geappliances.com