Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
3
the fridge system is blocked
on July 23, 2022
Posted by: Anonymous
from Texas
I moved to my new house and when I went to connect the water to my toilet it completely blocked, the control panel does not work
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, August 1, 2022
Oh goodness!
We're terribly sorry to hear about this awful situation with your refrigerator. It's definitely understandable how aggravating this is. We would greatly encourage you to take advantage of your one year warranty to schedule service repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Regarding any issues with your water, we would recommend contacting a local plumber. Stay well. Mike@GEA
I love my new GE Profile. It accommodates all my needs, and I love the features especially the Keurig K-Cup Brewer my granson loves hot chocolate and uses it quite often. Also, she is Absolutely Beautiful.
Very nice looking Stainless Steel fridge with the Keurig system. This counter depth fridge holds all of our refrigerated items with room to spare. Everything is nice and organized.
Slow Keurig heating, great lighting, freezer quirk
on April 25, 2022
Posted by: EB747
from Washington DC
Our fridge looks great and we live the interior lighting. The Keurig heating is much slower than our countertop Keurig (about 150 seconds slower). That said, it’s convenient to start the heating from the mobile app and schedule heating ahead of time. When closing the freezer drawer, even gently, the water dispenser nearly always engages just a tad. If the drawer is closed firmly, water will flow!
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Olga@GEA, GE_Appliances, April 26, 2022
Hello - We appreciate you taking the time to share your review. We are glad you like the appearance and interior lighting of your new refrigerator. Thanks for your feedback regarding the Keurig® K-Cup® Brewing System. We are sorry to hear of the freezer drawer issue. We recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We apologize for any inconvenience it has caused. Olga@GEA
We couldn't be happier with the purchase of our new refrigerator. Would have liked to get the model with the access door on the right top but this works just fine and...we LOVE the Keurig coffee maker feature.