Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
4
My GE Refrigerator
on July 6, 2025
Posted by: Al Trav
The capacity is perfect for us.
Ice recovery is slow.
Ice recovery is slow.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features
on May 6, 2025
Posted by: RudyMS
Features I never taught was possible. Very versatile
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, May 9, 2025
This fridge opens up so many possibilities, and we’re glad you’re enjoying its great features.
One of our favorites is the Keurig K-Cup brewing system—the unexpected convenience of hot, single-serve brewing right from your refrigerator. It’s perfect for those busy mornings when you’re packing lunches, getting the kids out the door, and still need your coffee fix without missing a beat.
Now that's one reason to get up in the morning! We're confident you'll enjoy your refrigerator for many years to come!
One of our favorites is the Keurig K-Cup brewing system—the unexpected convenience of hot, single-serve brewing right from your refrigerator. It’s perfect for those busy mornings when you’re packing lunches, getting the kids out the door, and still need your coffee fix without missing a beat.
Now that's one reason to get up in the morning! We're confident you'll enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Joseph refrigerator
on April 16, 2025
Posted by: Joe new toy
I love my GE refrigerator it’s very efficient has lots of space and very beautiful
Written by a customer while visiting geappliances.com
Customer Rating
1
Unreliable and very noisy
on March 7, 2025
Posted by: NoFanof GE
This fridge only lasted 5 years before it began sounding like a chain saw in my kitchen. This was made for planned obsolescence. I have had nothing but problems with GE products. I will never purchase another GE product again. This fridge was noisy from day one. It makes a loud klunking noise when the ice maker is engaged. It is the absolute worst appliance ever. I hate this refrigerator.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, March 7, 2025
We're very sorry to hear that the noise level of your refrigerator is uncomfortable for you. Your comments regarding the unit are extremely important to us and will be considered by our product design team for review. In the meantime, we recommend referring to the articles below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Written by a customer while visiting geappliances.com
Customer Rating
3
Unexplained leaking of water into the fridge.
on January 2, 2025
Posted by: Nate100
I’m having issues with water accumulation in the bottom tray of the refrigerator and in the bottom tray of the freezer.
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
4
Response from geappliances.comBy Kacie, GE_Appliances, January 15, 2025
We appreciate you bringing this to our attention and we understand your concerns about the water in your fresh food section and refrigerator. This could be caused from the drain tube being clogged. It will require service. You can schedule that by calling 833-426-3393 or at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Refrigerator ever
on December 15, 2024
Posted by: Kathie2oombs
from San Jose, ca
If you enjoy a fridge that requires a new water filter every few weeks. Where each filter costs 60 dollars. Where the water and ice stop working until you replace it . When you replace it, it still doesn’t work/ where the the water and ice don’t work unless you push your finger in the light button. Where the freezer handle falls off repeatedly. Where your food freezes. Where your food has condensation on everything a day later. Where the circuit board malfunctions. Where everyone in the family expresses their hate for a refrigerator, then this is the fridge for you.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, January 6, 2025
We'd like to help out with the issues you've experienced with your refrigerator. We recommend checking the following article for troubleshooting that can help: (Too Cold, Freezing Food) https://products.geappliances.com/appliance/gea-support-search-content?contentId=23638
We will be reaching out over email to gather some additional information for the other issues. Please respond at your earliest convenience.
We will be reaching out over email to gather some additional information for the other issues. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Need improvement
on November 19, 2024
Posted by: QuiqueCard
The ice maker is small and clogs frequently. The vegetable and fruit compartment doesn't keep fresh, and food rots rapidly. If you're a coffee lover, you know that Keurig doesn't make good coffee.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, November 21, 2024
We want to help out with your icemaker stopping up and with the food drawers not keeping cool. You can check the following article for tips that can help with the ice clumping and dispenser: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554).
As for the fruits and veggies, we recommend checking this article: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=21046). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
As for the fruits and veggies, we recommend checking this article: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=21046). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
4
Great storage
on November 9, 2024
Posted by: Rich 71
I have no complaints about this refrigerator the inside has plenty of room in both areas
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com