Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
3
Good overall fridge
on August 10, 2022
Posted by: End user1
from Melville, New York
Arranging places for appropriate storage is awkward at times and strangely planned.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Joyce@GEA, GE_Appliances , August 11, 2022
Hello- Thanks so much for your purchase. We are so happy to hear you are pleased with your refrigerator. We want to help! Please review page 18 in your manual for arranging the shelving to your liking.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-2.pdf&_ga=2.102536004.419789475.1659984428-632156402.1658924269&_gac=1.145032576.1660085889.EAIaIQobChMI5PuQ6O26-QIVEgaICR2ucQGiEAAYASAAEgJ5avD_BwE
If you have any questions or need anything in the future, please let us know. We are always happy to help! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-2.pdf&_ga=2.102536004.419789475.1659984428-632156402.1658924269&_gac=1.145032576.1660085889.EAIaIQobChMI5PuQ6O26-QIVEgaICR2ucQGiEAAYASAAEgJ5avD_BwE
If you have any questions or need anything in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile Refrigerator
on August 12, 2022
Posted by: Coffee and ice
from Oregon
Love it. We use the Keurig all the time!
2nd GE appliance, first one was replaced because of faulty equipment.
2nd GE appliance, first one was replaced because of faulty equipment.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the Keurig
on August 20, 2022
Posted by: Allyt4
from Orlando
Pros- keurig in the door is awesome, one less appliance on the counter and it’s a great looking fridge
Cons- being counter depth is probably why but I feel we have no room! We can only fit half of what we use to. Also the fridge came wrapped in plastic that is almost impossible to get off. It’s like they assembled the doors with the plastic wrapped around it.
Cons- being counter depth is probably why but I feel we have no room! We can only fit half of what we use to. Also the fridge came wrapped in plastic that is almost impossible to get off. It’s like they assembled the doors with the plastic wrapped around it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Love it so far...except for the Keurig
on September 9, 2022
Posted by: Crozgrig
from WI
Everything is working great. Except for the Keurig. When we heat the water, it gets to 50% then an Error comes up. We tried unplugging and trying again with no luck. There is no instruction on what to do. We have a call into the repair man. Otherwise it looks great!
I would recommend this to a friend!
Features
5
Performance
3
Quality
5
Value
5
Response from geappliances.comBy Pablo@GEA, GE Appliances, September 20, 2022
Hey there - we're thrilled to know that the refrigerator has been working great for you. We're also very sorry, however, to know that the Keurig dispenser/brewer isn't working as expected.
There are multiple reasons why the "Error" message might come up for the Keurig, and you can learn more about these reasons, and potential solutions, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23156
If the information above doesn't prove helpful, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
There are multiple reasons why the "Error" message might come up for the Keurig, and you can learn more about these reasons, and potential solutions, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23156
If the information above doesn't prove helpful, we recommend scheduling a service appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We also recommend referencing your retailer's return/exchange policy as another possible resolution to this concern.
You can also reach out to us on social media if there are other questions or concerns we can assist you with.
Have a great one.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Kcup keurig built in for the win!
on September 14, 2022
Posted by: Lotitero1
from Riverside, IL
i love the kcup keurig built in because it allows me to get the stand alone keurig machine off my counter! for a counter depth we still have so much room inside the side by side fridge. plenty of room in the lower freezer, but beware of stacking things and then forgetting what's underneath. the fruit and veggie bins are not as high or big as our other ones from our GE adora model, so that is a negative and the long deli bin is much flimsier than i would have thought. it falls off its track all the time. there is no way to lock the moveable partition in place so it's always moving out of place.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Compact counter depth GE fridge
on September 29, 2022
Posted by: Sabari
from Michigan
Waiting time was too long, but i like the built and quality of GE Refrigerators. Hope it will work for long. Little expensive one !
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
French Door counter depth refrigerator
on November 12, 2022
Posted by: Vicky 123
from New Hampshire
1. The French doors are difficult to open and close, the shelves on the door are useless on one side they are very deep, and I have to put three layers of bottles in them and then I cannot get the back items out, and on the other side the shelves are shallow, and one is so shallow that it is not usable (it is only about 1 inch deep.) It has a gimmick though that my husband liked -a Keurig. This though drips coffee and therefore is messy.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, November 14, 2022
Thanks for reviewing your refrigerator. We're happy you like the appearance but understand that you have some concerns about the design. Your satisfaction is important to us, and we will use your feedback to improve.
We are confident that with continued use, you will love your refrigerator. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
We are confident that with continued use, you will love your refrigerator. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Good till it breaks
on December 4, 2022
Posted by: TheMM
from NJ
The fridge worked and then the freezer stopped working. The defrost is broken. Waiting for 3 months plus for a part. GE used to be a good company.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, December 5, 2022
We're happy to hear that you like your refrigerator's appearance and features but apologize for any inconvenience with the freezer breaking and the wait for repair. We encourage you to continue to work with us to get things fixed, and we really appreciate your patience this far.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com