Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
2
Poor Quality
on March 7, 2017
Posted by: dbm5
I bought this frig a few months ago and already had the repairmen out 2x to fix Keurig coffee maker and ice maker stopped making ice;
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy BRENDA@GEA, GE Appliances, March 9, 2017
Hello,
Thank you for taking the time to write a review on your new refrigerator. We regret your experience. This is not what we would expect from our product.
As we always strive to improve our products for our customer's, we will be sure to share your comments with our Refrigeration Product Quality Engineers.
The fridge is great except we can't use the app. We have called and they keep telling us the program has to be written. What is the point in having a wifi capable appliance if it doesn't have a problem written for the app
We bought this fridge for our new home hoping this would be the perfect combo to include the coffee maker, however, it leaked into the fridge and floor, soaking our new hardwood floors :( Exchanged it for the regular GE profile and it is just as bed. I will never own another GE appliance again!
We just bought this fridge and the keurig does not work. We are so disappointed. We follow all the instructions and as soon as the heating is finished a red error message comes up and the coffee doesn't brew. If you keep trying the coffee will brew but the wrong amount comes out
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, February 28, 2017
Hell Shanz,
Thanks for taking the time to write a review on your new refrigerator. We truly regret your experience. This is not what we would expect from our products.
If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
disappointed - not allowed to give more info here per GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGE, GE Appliances, February 21, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. While we have established terms and conditions to post our reviews, we value your feedback and want to know what you think. We’re sorry you are not happy with your appliance and we will share your evaluation with our product quality team. Thank you, again, for your feedback.