Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
1
My Keurig hasn’t worked
on November 9, 2021
Posted by: Donrfo
from Lakewood Ranch Fl
My Keurig hasn’t worked since we bought. 6 months and counting. 4th service appt coming soon and no real confidence that it will get fixed. No one has a clue what’s wrong
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 10, 2021
Hi, We're so sorry to hear your Keurig isn't working and deeply apologize for the inconvenience you've been through. We can only imagine how frustrating this must be! We're glad to hear you are taking advantage of the warranty and hope this is taken care of soon. If you have any questions after your next service call, please know we're here for you and will be happy to help. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not our favorite
on November 10, 2021
Posted by: John1124
from Ashburn,va
Very limited space for condiments on the sides. Most bottles don’t fit. Very strange sizing. Water barely dispenses. Tray under water dispense is already scratched and can’t remove the scratches
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 11, 2021
Hi there, Thanks for sharing your thoughts with us! We're quite sorry you are having trouble with space being limited for your condiments and the dispenser tray getting scratched. We understand how this would be incredibly frustrating! You can order a new replacement dispenser tray by calling GE Parts at 1-877-959-8688.
If water dispenses slowly from the dispenser, we suggest viewing our tips here for possible solutions: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239. If this issue continues, we encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and apologize for any inconvenience you've experienced. Please reach out if you need anything! Wishing you well. - Sharon@GEA
If water dispenses slowly from the dispenser, we suggest viewing our tips here for possible solutions: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239. If this issue continues, we encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and apologize for any inconvenience you've experienced. Please reach out if you need anything! Wishing you well. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst fridge ever! Dont buy…
on November 22, 2021
Posted by: marisworld
from Miami, Fl
If there is such a thing as a lemon in the fridge world. This would be it. You name it and this fridge has had it replaced. It breaks down about every 4-5 months. Freezes my fruits and my veggies. Makes awful coffee. The front. panel went out. Did i say temperature controls are so bad in the upper fridge part and all my food goes bad. Ibe spent more money on groceries going bad that u can’t imagine. Im so glad i got the warranty or else i would have to have thrown it out the first year. Brand new when I got it. I just didn’t have a choice to pick. Awful dont buy. I wish GE would back up their products what a headach its been and wast of time. Having a warranty doesn’t mean i want repair men at my house so many times. Its been more than 5. Bery angry customer.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 1, 2021
Hello,
This is certainly not the kind of experience we expect from our products and we certainly understand your concern. We're terribly sorry for all of this and would like to gather some additional information. An agent will email you soon, so please be sure to check for it. Mike@GEA
This is certainly not the kind of experience we expect from our products and we certainly understand your concern. We're terribly sorry for all of this and would like to gather some additional information. An agent will email you soon, so please be sure to check for it. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this Refigerator
on December 11, 2021
Posted by: Hoagie1812
from Eugene, OR
We had this Refrigerator in our old house and missed it so much we had to buy it again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Dud refrigerator
on December 19, 2021
Posted by: ETHU
from Oregon city, OR
Refrigerator never worked. The compressor was run but there was no refrigerant. The repairman said that has been a common problem, the refrigerant leaks out during shipping.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, December 22, 2021
Hi there, We appreciate the review on your refrigerator and deeply apologize things didn't get off to a better start. It's our goal to provide the best possible appliances and support, so we're glad you've taken advantage of the warranty. We're always happy to help, so please let us know if any questions come up. Best wishes for a Merry Christmas! – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Review
on December 22, 2021
Posted by: Anonymous
from Powder Springs, GA
The refrigerator looks great and the counter depth feature works well with my kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Fridge!
on January 11, 2022
Posted by: Colorado_Holly
from Colorado
So glad we decided to purchase this refrigerator. We were forced to replace/upgrade our double oven, and we chose GE. This matching refrigerator is perfect and has not disappointed us at all. It has performed beautifully.
I would recommend this to a friend!
Features
4
Performance
3
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Outstanding
on January 21, 2022
Posted by: Ryan2685
from New Haven, CT
This refrigerator works amazing I highly recommend to my family friend's.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com