Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
4
beautiful appoiance
on August 15, 2021
Posted by: Thunder45376
from Canton, MI
This looks great and the Keurig built in is really nice! The only thing I don’t totally like is that I can hear the motor running most of the time.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of junk
on August 31, 2021
Posted by: Wwzx
from Woodlands, TX
The Kierig coffee maker piece wouldn’t work correctly. GE failed and refused to repair or replace.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 1, 2021
Hi there, and thanks for taking the time to reach out to us about your bottom-freezer refrigerator. We really hate to hear you've had an issue with your Keurig K-Cup brewer, and know this must have caused concern. We'd like to assist however we can.
If you are no longer covered under warranty, you can still see about scheduling service and/or getting the part needed to repair your brewer. Our service department can be reached at 1-800-432-2737, or you can schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . If you need to order a replacement, there is a breakdown of parts for your model at this link: https://www.geapplianceparts.com/store/parts/assembly/PYE22PSKBSS ; you can also order a part from there. If needed, you can call the Parts department at 1-877-959-8688, and they would be happy to assist.
To determine how best we can help you reach a satisfactory resolution, we will also be reaching out over private email to discuss this matter further.
We look forward to hearing back from you and hope this issue will be resolved soon. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
If you are no longer covered under warranty, you can still see about scheduling service and/or getting the part needed to repair your brewer. Our service department can be reached at 1-800-432-2737, or you can schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . If you need to order a replacement, there is a breakdown of parts for your model at this link: https://www.geapplianceparts.com/store/parts/assembly/PYE22PSKBSS ; you can also order a part from there. If needed, you can call the Parts department at 1-877-959-8688, and they would be happy to assist.
To determine how best we can help you reach a satisfactory resolution, we will also be reaching out over private email to discuss this matter further.
We look forward to hearing back from you and hope this issue will be resolved soon. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the fridgerator.
on September 3, 2021
Posted by: Kenoi
Great model. Has all the features we were looking for. A showstopper for refridgerators.
Thank you.
Thank you.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Please Inspect
on September 6, 2021
Posted by: Trt123
from Memphis
I need the replacement delivery first before I can do a recommendation
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 8, 2021
Hi, Welcome to the GE Appliances family! We appreciate the honest feedback about needing your replacement refrigerator delivered first before rating it and hope you will reach out to us if you need anything in the future. We're wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge!
on September 6, 2021
Posted by: DachshundDad55
from IL
Loving the fridge so far, the keurig feature is great. However, the ice maker is kind of small and the fridge part seems to not be very deep. This appliance is an upgrade compared to our old fridge and we are satisfied so far.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love love love
on September 11, 2021
Posted by: Coffee drinker
from Roswell, NM
Wanted a bottom freezer and shopped around for awhile. Found this one with the coffee maker in the door and had to have it. Like that I was able to alittle more counter space in my little kitchen since I got to put away my coffee pot. Love it!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features!
on September 14, 2021
Posted by: Carp15905
from Olathe KS
We have really enjoyed our new GE refrigerator. We love the Keurig feature on the front. It is smaller on the inside then I would’ve hoped but still provides plenty of room for two of us. One thing that I would like to see is that the ability to remove the plastic covering the easier in the future as you peel it off and it sticks in the crevices and I don’t know how to get it out. Other than that it is a great appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Unhappy with my service.
on September 16, 2021
Posted by: Sad Service
from Louisville
the door was installed uneven. And therefore it doesn't close easily. The installer was rescheduled to come but did not show up in the timeframe promised.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, September 17, 2021
Hello,
We're awfully sorry to hear that your refrigerator doors were installed unevenly and can understand how frustrating that is. The doors can be adjusted without the need of a technician. You can view instructions on adjusting the doors on page 39 of the manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
We do hope this is helpful. Mike@GEA
We're awfully sorry to hear that your refrigerator doors were installed unevenly and can understand how frustrating that is. The doors can be adjusted without the need of a technician. You can view instructions on adjusting the doors on page 39 of the manual. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-1.pdf
We do hope this is helpful. Mike@GEA
Written by a customer while visiting geappliances.com