Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
3
Don't get the coffee maker
on February 7, 2018
Posted by: BBRiverside
from Chicago, IL, USA
This is a great fridge, but you lose door storage if you get the Kuerig. I was hoping it would eliminate the need for my counter top Keurig, however it takes a long time to heat the water and the brew sizes aren't accurate. Save the money and space and skip the Kuerig.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, February 8, 2018
Hello. Thank you for taking the time to write your review on your refrigerator. While we’re glad to know you love your new appliance, we regret your experience with the Keurig feature. We would like to offer some suggestions we hope will help.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
Written by a customer while visiting geappliances.com
Customer Rating
4
Water filter not working
on February 5, 2018
Posted by: Zeekhdz82
Great fridge! Looks great - only complaint ins that walter filter that came with it does not work. Connected water line and still does not work. Sais replace filter dispenser off.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Large capacitt
on January 30, 2018
Posted by: Stacytr
Very happy with this fridge. Plenty of room in both the fridge and freezer. Very easy to find everything!
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
WIFI is garbage
on January 30, 2018
Posted by: Ken H
from Haddon Township, NJ, United States
Love the fridge and it's features. The WIFI is useless; can not stay connected to the APP for more than 12 hrs and then needs to be reconnected. Would have given 5 star if the APP worked. If you want WIFI to work, look at a different brand.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, February 1, 2018
Hello KEN H,
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Thank you for taking the time to write a review on your brand new refrigerator. We regret your experience. Please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-432-2737. We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
A Coffee Maker that’s also a Fridge!
on January 27, 2018
Posted by: aohenley
The best house warming item we could ask for. Plenty of room, coffee maker works great and the kids love the color changing drawers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Fridge
on January 27, 2018
Posted by: Grella
from Houston, TX, United States
Saw this and had to have it.....love the Kuerig feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Perfect size. Great features.
on January 24, 2018
Posted by: Dean714
Perfect counterdepth refrigerator. Fit in opening perfectly and doesn’t stick out too far. A little annoyed of the far greater price for counterdepth, but like the features enough to pay the extra.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Like the features
on January 18, 2018
Posted by: Trudy69
The Keurig dispenser is my favorite feature and I like the space inside.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com