Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
3
good
on December 30, 2022
Posted by: me223
from mahy lanrdl
it's good zand i Like it very much for a ood regirgfertor
I would recommend this to a friend!
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Greetings! Thank you for connecting with us! We’re so glad to hear that you are enjoying your new refrigerator. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this unit will provide you with powerful cooling opportunities for years to come.
Thank you for being the best part of GE Appliances. Kind regards – Matthew@GEA
Thank you for being the best part of GE Appliances. Kind regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
good
on December 30, 2022
Posted by: moni22
from maryland
this is good and I like it very much for a thrifty fridge
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Hey there! Thank you for writing this review! We’re so glad to hear that you are enjoying your new refrigerator. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this unit will provide you with powerful cooling opportunities for years to come.
Thank you for being part of the GEA family; if you ever need assistance, please do not hesitate to contact us. Wishing you well – Matthew@GEA
Thank you for being part of the GEA family; if you ever need assistance, please do not hesitate to contact us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good refrigerator
on December 30, 2022
Posted by: faeriez
from boston
This is a good refrigerator that I would recommend to anyone
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Good till it breaks
on December 4, 2022
Posted by: TheMM
from NJ
The fridge worked and then the freezer stopped working. The defrost is broken. Waiting for 3 months plus for a part. GE used to be a good company.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, December 5, 2022
We're happy to hear that you like your refrigerator's appearance and features but apologize for any inconvenience with the freezer breaking and the wait for repair. We encourage you to continue to work with us to get things fixed, and we really appreciate your patience this far.
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
French Door counter depth refrigerator
on November 12, 2022
Posted by: Vicky 123
from New Hampshire
1. The French doors are difficult to open and close, the shelves on the door are useless on one side they are very deep, and I have to put three layers of bottles in them and then I cannot get the back items out, and on the other side the shelves are shallow, and one is so shallow that it is not usable (it is only about 1 inch deep.) It has a gimmick though that my husband liked -a Keurig. This though drips coffee and therefore is messy.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, November 14, 2022
Thanks for reviewing your refrigerator. We're happy you like the appearance but understand that you have some concerns about the design. Your satisfaction is important to us, and we will use your feedback to improve.
We are confident that with continued use, you will love your refrigerator. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
We are confident that with continued use, you will love your refrigerator. If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor issues
on October 31, 2022
Posted by: Bad Compressor issues
from Henderson, NV
Second refrigerator with compressor that completely stopped working within 9 months. First time it broke they replaced because parts were on a two month wait- so within 3 weeks of breaking a replacement came. 7 months later this replacement had the same issue and I’ve been waiting for a month for repairs… still no luck.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 2, 2022
Greetings,
We're awfully sorry to learn your first refrigerator stopped working in 9 months and had to be replaced and are now having the same issue with the replacement and with service. This is certainly not the consumer experience we want for you. We understand how frustrating this must be, and we apologize for your inconveniences.
We'd like to help. We've reached out to you via email to gather some additional information. Please respond as soon as you're able. We look forward to helping you soon.
All our best,
Kacie@GEA
We're awfully sorry to learn your first refrigerator stopped working in 9 months and had to be replaced and are now having the same issue with the replacement and with service. This is certainly not the consumer experience we want for you. We understand how frustrating this must be, and we apologize for your inconveniences.
We'd like to help. We've reached out to you via email to gather some additional information. Please respond as soon as you're able. We look forward to helping you soon.
All our best,
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Compact counter depth GE fridge
on September 29, 2022
Posted by: Sabari
from Michigan
Waiting time was too long, but i like the built and quality of GE Refrigerators. Hope it will work for long. Little expensive one !
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Kcup keurig built in for the win!
on September 14, 2022
Posted by: Lotitero1
from Riverside, IL
i love the kcup keurig built in because it allows me to get the stand alone keurig machine off my counter! for a counter depth we still have so much room inside the side by side fridge. plenty of room in the lower freezer, but beware of stacking things and then forgetting what's underneath. the fruit and veggie bins are not as high or big as our other ones from our GE adora model, so that is a negative and the long deli bin is much flimsier than i would have thought. it falls off its track all the time. there is no way to lock the moveable partition in place so it's always moving out of place.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com