Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
3
Don't get the coffee maker
on February 7, 2018
Posted by: BBRiverside
from Chicago, IL, USA
This is a great fridge, but you lose door storage if you get the Kuerig. I was hoping it would eliminate the need for my counter top Keurig, however it takes a long time to heat the water and the brew sizes aren't accurate. Save the money and space and skip the Kuerig.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, February 8, 2018
Hello. Thank you for taking the time to write your review on your refrigerator. While we’re glad to know you love your new appliance, we regret your experience with the Keurig feature. We would like to offer some suggestions we hope will help.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
The water in the tank can take up to 5 minutes to heat once hot water is required. If you want your water heated ahead of time, consider using the refrigerator's WiFi Connect features using the Kitchen - GE Appliances app (available through the Apple App Store and Google Play). Using the App on your smartphone, you can schedule hot water for any time of the day. When using the App, your hot water temperature will be maintained for 15 minutes. Please take a look at our following link to review further details:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=23099
If your Keurig is not producing enough coffee, the brewer's upper and lower piercing pins may need to be cleaned. Our following link includes video instructions on how to clean these pins:
https://www.youtube.com/embed/ryaa3wMb4AY?rel=0
You have selected a really nice model and we want you to be happy with all of the features it has to offer.
Written by a customer while visiting geappliances.com
Customer Rating
3
Not too impressed
on February 10, 2018
Posted by: Johnntd
The refrigerator would spit out ices when it is full. That is something I have never experienced with other brands. I need to close the door with an extra push to make sure it is closed. Again, this is a design with no thoughtful consideration. Would not buy this GE brand again for future upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy BRENDA@GE, GE_Appliances, February 15, 2018
Hello Johnntd, Thank you for taking the time to write a review on your new refrigerator. We regret your experience. This is not what we would expect from our product. Your comments are important to us and they have been forwarded to our product quality engineers. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Smartest Refrigerator
on February 11, 2018
Posted by: CindyJBK
from West Windsor Township, NJ, USA
We got the counter depth model as it is only 2 of us now and we didn't need such a large fridge. I have to admit that the shelves on the door (especially on the ice maker side) are fairly useless. However, I love my refrigerator and having the convenience of the Keurig attachment on the door is genius. I have the water set to heat when I wake up in the morning so it is ready for me. We don't have to take up countertop space with a Keurig machine now. I get an alert on my phone when the water is ready. The freezer space is more than adequate for our needs as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good GE product.
on February 18, 2018
Posted by: Older Dude
from Germantown, MD, USA
I got it 3 months ago, all I can say it is as good as they get. Hot water , ice, crushed ice, and Keurig unit work just fine. We have no complaints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the extra room!!
on February 24, 2018
Posted by: molded
from Jupiter, FL
My daughter has one and I was so jealous...had to have one too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Pleasantly surprised
on February 26, 2018
Posted by: Bostonian
I bought this frig about 4 months ago and I love the Keurig coffee system. It’s a tad slow to heat up, but just have to be patient. The refrigerator portion is very open and spacious. The shelves on the left are narrow and not super useful except for narrow bottles such as salad dressing or soy sauce, so don’t love that. The bottom area (freezer) is pretty spacious too. I wasn’t sure I would love the shelve system in the freezer, but I do. (I had a side by side before.). My past frig produced more ice than this one, so haven’t been able to test how much use it produces to say fill up a cooler. So far very pleased. I hope this one lasts as long as my last GE (15 years).
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the freezer on the bottom
on March 7, 2018
Posted by: SherryHC
from North Las Vegas, NV, USA
This is the first refrigerator/freezer with freezer on the bottom and I am so pleased we chose it. The previous owners of our new house had one and I was impressed when we looked at the place.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE my Fridge
on March 8, 2018
Posted by: Andrade
from Sacramento, CA
I absolutely love this fridge. My favorite is the Keurig maker. I paid for all the upgrades and have zero regret. The Slate looks amazing and most importantly it's easy to clean!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com