Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
4
Great unit, but defrost is sometimes gets too warm
on November 15, 2017
Posted by: cube1us
from Madison, WI, United States
We purchased this unit in October as part of a kitchen remodel. We went with this unit for the WiFi connectivity; the Keurig capability came along for the ride. We like the unit: the interior lights are nice, the drawers are nice, and because it is coutner depth, we don't have to reach too far back.
The WiFi setup was cleverly done: it only needs WiFi and not Bluetooth. At first it acts as its own WiFI access point, and you set it up while connected to that network. Once complete, it connects to whatever network you configure.
That said, nothing is perfect. We could wish that the wide meat keeper drawer area (with temperature control) were two half-width drawers - we have to open both doors to pull out this drawer).
Secondly, a couple of times it has seemed to go into an aggressive defrost, or something else is causing the freezer to get way too warm, and our frozen yogurt gets soft. As near as we can tell, we are not leaving the freezer drawer aside (besides, it has a door open alert), but we are not yet sure what is going on with that.
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Keeps produce fresh for a long time
on November 19, 2017
Posted by: JudithS
from Holland, MI, United States
I needed to buy a counter depth refrigerator, and was surprised at how long my produce stayed fresh. Only issue is ice maker does shoot out cubes if you don’t hold glass high enough to top. One nice feature about the water dispenser is that a read out lets you know the number of ounces of water you are dispensing. The Keurig coffee maker in the door is a wonderful bonus. I wish the deli drawer was two drawers instead of one- need to open both doors to open the deli drawer. Otherwise love the style.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
In love with our fridge
on November 29, 2017
Posted by: DananLinda
We finally decided to get a new fridge. We picked this one due to the built in coffee maker and getting the counter depth size. This is the first time we have had a GE and we love it. So far so good. Would definitely recommend it to all. We have had it for a few months now.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s nice but loud
on November 29, 2017
Posted by: El chuchin
I’m happy with my purchase, however the fridge is to loud. GE needs to work on this.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Awsome fridge
on November 30, 2017
Posted by: Joaoc1014
Can’t go wrong with the GE Profile series look awsome and performance it out of this world
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
All in one refrigerator
on December 3, 2017
Posted by: AliciaHiller
Great concept for a refrigerator to have a keurig built in but it takes a while to heat up and doesn’t give you an option to use your own coffee grounds.
The doors and compartments are poorly designed. If you have the top compartment on and try to open the left door first it scratches and rubs the inside of the right door. I’ve also had to tighten the Handel on the freezer drawer twice in the past month.
The doors and compartments are poorly designed. If you have the top compartment on and try to open the left door first it scratches and rubs the inside of the right door. I’ve also had to tighten the Handel on the freezer drawer twice in the past month.
Features
5
Performance
3
Quality
1
Value
3
Response from geappliances.comBy BRENDAatGE, GE_Appliances, December 6, 2017
Helloer AliciaHiller,
We appreciate you taking the time to provide feedback on your refrigerator. We are very sorry for the issues you've encountered. This is not the evaluation we would expect to hear. Please contact a GE Service Technician by calling 1-800-432-2737. Thanks for your feedback.
We appreciate you taking the time to provide feedback on your refrigerator. We are very sorry for the issues you've encountered. This is not the evaluation we would expect to hear. Please contact a GE Service Technician by calling 1-800-432-2737. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
WiFi connect with Alexa is great
on December 6, 2017
Posted by: Lare Bear
from Eastern Washington State
I've had this frig for a couple of months and really enjoy the Keurig coffee maker and the WiFi connect. It's great to be able to start the water heating before I even get out of bed. I just say "Alexa, tell Geneva to make hot water". By the time I make it to the kitchen, the water is heated and ready to make a cup of coffee.
My only complaint is the ice maker. For some reason, the ice cubes sometimes clump up together and blocks the dispenser. I have to remove the ice bucket and break loose the clumped ice cubes. Happens quite often, especially if I don't use the ice dispenser for a day or two.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great Looks great
on December 7, 2017
Posted by: Pliskin
from San Diego, CA, United States
We went with the cabinet depth fridge to keep it out of the aisle way. Extra benefit is when you open the doors, everything is in plain sight. No lost items in the back of the fridge. Special compartments keep deli and veggies fresh longer and the ice maker, water dispenser and coffee maker work great. The LED lighting is amazing how it makes it so easy to find items. Color temp control drawer is a nice feature along with the internal installed water filter that's easy to replace.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com