Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
1
not acceptable for such expensive refrigerator.
on November 30, 2020
Posted by: JoshS
from Miami, FL
Product came with a white glue under the door. Not acceptable for such expensive refrigerator. It feels like this an old unit, in my opinion needs to be replaced it. This is not acceptable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances, December 30, 2020
Hello JoshS- Thank you for taking the time to share your experience. We are so sorry that your refrigerator arrived like this. We can understand your frustration and concern. This probably happened during the shipping process. The serial number will confirm the month and year this was manufactured. Please see the link below that may help! https://products.geappliances.com/appliance/gea-support-search-content?contentId=17711 If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. We appreciate your feedback and will be sure to share this with our engineering and design teams. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Broken upon delivery, water leaking from door
on November 29, 2020
Posted by: Salemgirl
from Salem Oregon
Received broken, water coming out from the inside of the door. Have to wait 5 more days for repair
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Joyce@GEA, GE_Appliances, December 29, 2020
Hello Salemgirl- We are so sorry to hear your new refrigerator arrived with this issue. This is not the ownership experience we want for you and your family. We can understand how frustrating this is for you and hope that this issue is resolved soon. Please reach out to us directly if you continue to have issues. You can visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth the buy
on November 28, 2020
Posted by: Meigen
from Minooka Illinois
The keurig doesn’t work, it leaks all over. The fridge has so much useless space and the freezer is awful. You can’t fit anything in there. And the stateless steel tarnishes
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the features, and easy to use!
on November 24, 2020
Posted by: Sue Kay
from Milroy, Pa
We really like the ease of use and the display shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A great putchase
on November 23, 2020
Posted by: John1514
from Beaumont, CA
Great refrigerator. The integrated K-Cup coffee brewing capability is great in saving counter space. We are very pleased with this unit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE refrigerator
on November 20, 2020
Posted by: Iilvic
from Lodi California
We never though we’d enjoy our in door kuerig unit
Still plenty of space for water. Minimizes things for n the countrr
Still plenty of space for water. Minimizes things for n the countrr
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features, Great Look
on November 11, 2020
Posted by: Wald0
from Virginia Beach, VA
Love this refrigerator. Large capacity, but improves on room compared to old refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Features except something seems missing
on November 11, 2020
Posted by: Denver Rob
from Denver, CO
We love the fridge except for some unexpected issues:
1. The Keurig feature doesn't seem to have a way to adjust the strength of the brew and this is REALLY needed. The same K-cup produces a weaker cup of coffee when brewed from the fridge compared to even a 3-year old basic Keurig brewer. The brewing feature also shuts off within 5 seconds if you don't initiate a cup size change or begin dispensing.
2. The heater for the Keurig unit seems to be heating somewhat chilled water, rather than water in the supply line so heating time is about 6.5 minutes from ~45 degrees up to 180.
3. Our 26-year old GE Profile fridge was noticeably quieter than this one!
4. The amount of water that is chilled is much less than our old Profile. The chilled reservoir on the old Profile was ~48 oz whereas the new Profile, it seems to be about 8 oz, You can dispense as much as you want but more you do, the warmer it gets. It is very nice how the display tells you how many ounces you've dispensed
5. When delivered the fridge is covered with protective pink film which is applied before all the trim and seals. It is almost impossible to remove all the little shreds left behind and protruding from the trim and seals when they tear off while removing the film.
1. The Keurig feature doesn't seem to have a way to adjust the strength of the brew and this is REALLY needed. The same K-cup produces a weaker cup of coffee when brewed from the fridge compared to even a 3-year old basic Keurig brewer. The brewing feature also shuts off within 5 seconds if you don't initiate a cup size change or begin dispensing.
2. The heater for the Keurig unit seems to be heating somewhat chilled water, rather than water in the supply line so heating time is about 6.5 minutes from ~45 degrees up to 180.
3. Our 26-year old GE Profile fridge was noticeably quieter than this one!
4. The amount of water that is chilled is much less than our old Profile. The chilled reservoir on the old Profile was ~48 oz whereas the new Profile, it seems to be about 8 oz, You can dispense as much as you want but more you do, the warmer it gets. It is very nice how the display tells you how many ounces you've dispensed
5. When delivered the fridge is covered with protective pink film which is applied before all the trim and seals. It is almost impossible to remove all the little shreds left behind and protruding from the trim and seals when they tear off while removing the film.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
5
Value
3
Written by a customer while visiting geappliances.com