Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
2
nice looking but not great performance
on January 17, 2017
Posted by: gagmike13
from San Tan Valley, AZ, United States
we got this and have nothing but problems. the ice maker is very slow to make ice. the freezer basket keeps coming off the track. we have had the repair man here 3 times in 2 months.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, January 22, 2017
Hello gagmike13,
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
Please forward this email to eResponse@ge.com. This team will look further into this issue for you. Please include the following information:
~Name
~Phone Number
~Model Number
~Serial Number
~Date of Installation
~Name of Servicer
We appreciate your feedback.
nice looking but not great performance 168144611
Age 45-54
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
we got this and have nothing but problems. the ice maker is very slow to make ice. the freezer basket keeps coming off the track. we have had the repair man here 3 times in 2 months.
Thank you for taking the time to write a review on your refrigerator. We regret your experience.
Please forward this email to eResponse@ge.com. This team will look further into this issue for you. Please include the following information:
~Name
~Phone Number
~Model Number
~Serial Number
~Date of Installation
~Name of Servicer
We appreciate your feedback.
nice looking but not great performance 168144611
Age 45-54
I have used this product for 1-3 months
Sweepstakes Yes
Did you read product reviews online before first purchasing this product? No
Where did you purchase the product? In-Store
we got this and have nothing but problems. the ice maker is very slow to make ice. the freezer basket keeps coming off the track. we have had the repair man here 3 times in 2 months.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on January 24, 2017
Posted by: Scott1974
from Fall River, MA, United States
I bought it2 months ago to match my stove and I love the kureg cause i have limited counter space & it's one less thing to have
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and style!
on January 25, 2017
Posted by: carl3
from Parker, CO, United States
We purchased this refrigerator for our new our house and it looks great. We get a lot of compliments and the Keurig feature is an added bonus. We originally ordered the bigger non-counter depth model but realized it would stick out to far from our cabinets. We still really like this model, the only downside I would say is that you cannot buy an extra ice-maker for this version and the ice runs out fast when you have people over.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Fridge
on January 28, 2017
Posted by: Hamiltons
This is an excellent cabinet-depth fridge! The design makes it seem like there is more space, but of course, these refrigerators are more limited than when compared to their full-sized brethren. It is quite, with the exception of when it makes ice--there is the expected faint buzzing (negligible). The K-cup feature is more of a novelty, but handy in a pinch. It does not brew hot water on its own--a feature we were interested in (available on another model), but this was not a deal-breaker.
Overall, this is a great option.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the hot water dispenser.
on January 29, 2017
Posted by: Wramillie
from Foothill Ranch, California
Built in coffee maker frees up needed counter space that would normally house the coffee maker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Lots of space for our family of 5
on February 16, 2017
Posted by: Fivejs
from Andover, MA, United States
We bought this with our kitchen renovation and couldn't be happier, lots of room plenty of shelves, and great options
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Keurig doesn't work!
on February 26, 2017
Posted by: Shanz
from Suffolk County, NY, United States
We just bought this fridge and the keurig does not work. We are so disappointed. We follow all the instructions and as soon as the heating is finished a red error message comes up and the coffee doesn't brew. If you keep trying the coffee will brew but the wrong amount comes out
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy BRENDAatGEA, GE Appliances, February 28, 2017
Hell Shanz,
Thanks for taking the time to write a review on your new refrigerator. We truly regret your experience. This is not what we would expect from our products.
If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Thanks for taking the time to write a review on your new refrigerator. We truly regret your experience. This is not what we would expect from our products.
If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service Technician by calling 1-800-GE-CARES (432-2737).
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
leaks water
on March 3, 2017
Posted by: A H D
from NC, United States
We bought this fridge for our new home hoping this would be the perfect combo to include the coffee maker, however, it leaked into the fridge and floor, soaking our new hardwood floors :( Exchanged it for the regular GE profile and it is just as bed. I will never own another GE appliance again!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com