Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
4
Very nice refrigerator
on January 29, 2021
Posted by: T18C97
from Austin TX
So far after four months we've very happy with this refrigerator. The only issue we have is it's a tad louder then the Whirlpool that it replaced at times.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, February 2, 2021
Hi there! Thanks for taking time out of your day to write a review. We love to hear that you're happy with your new purchase! We're sorry that it can be a little louder than your older unit. We see how this can be frustrating. Feel free to reach out to us at https://www.geappliances.com/ge/service-and-support/contact.htm with any questions you may have about your new refrigerator.
This replaced an earlier model we have had for a number of years. The interior lighting is great and plenty of space that can be configured for your personal needs. The Keurig coffeemaker is a bonus.
I had particular requirements for a new frig in my recently purchased home, and part of the reason I have this one is because it was available while many are not during this time of Covid. I love the way it looks and fits in my kitchen. I think that coffee making feature is dumb ... though I have a Keurig coffeemaker already so this was unnecessary for me. The freezer is plenty large ... and while I find the refrigerator to be large enough for me, it is a little smaller than my previous one. Everything works well and I am pleased ... though it does take an extra push to get the doors closed!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Guy@GEA, GE Appliances, January 27, 2021
Hey Nancy8386, we're glad to hear you're enjoying your new refrigerator! We'll be sure to pass your other comments on to our product team as well. Welcome to the GE Appliances family! - Guy@GEA
We've had the fridge for three years. The coffee maker has been giving us issues the last six months. You need to make sure the Keurig pod holder is in a very specific location or else it will not brew.
No, I would not recommend this to a friend.
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 21, 2021
Hello NDCD - Thank you for your review. We are sorry to hear of the issue with the K-Cup brewing system. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback. Olga@GEA
I though it will be too small but it actually is not. Has everything you need in a fridge and even more, like the wifi:) I love the coffee maker with this fridge!
I loved the refrigerator for a little over a year, when suddenly it decided to stop working. Just in time to be out of warranty.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 7, 2021
Hi vjuans - Thanks for taking time to share your experience. We're truly sorry to hear of this difficulty with your refrigerator and know how frustrating this must be for you. Here is a great troubleshooting link that may help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21631
If service is needed, an appointment may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this is resolved for you quickly. - Sharon@GEA