Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
5
Great features, and space!
on June 10, 2021
Posted by: Lizzy CR1
from Houston
Love the space and all features. Coffee maker is easy to use and clean.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
EXCELLENT !!
on June 5, 2021
Posted by: MOTT FAMILY
from INDIANA
THIS HAS TO BE THE BEST FRIDGE WE HAVE EVER OWNED! IT'S BEAUTIFUL, FROM THE WAY IT LOOKS TO THE WAY IT WORKS!! BEING ABLE TO MAKE A CUP OF COFFEE FROM OUR FRIDGE IS AN AMAZING FEATURE AS WELL!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Keurig Breaks Down Constantly
on June 1, 2021
Posted by: Bmg9fuva
The fridge itself is nice. However the keurig feature is constantly breaking down. It worked fine for the first year and a half. All of a sudden instead of heating water, when you press heat the machine dispenses water instead and won't stop until you press the button for 3 seconds or it throws an error code. The warranty dept has been out multiple times to fix it (they replaced multiple control panels, valves etc).
Well it just broke down again today and I'll have to call them up again.
Well it just broke down again today and I'll have to call them up again.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2021
Hello, we're pleased to know your refrigerator is working nicely, but sorry to hear about the issues you're having with your Keurig feature breaking down. We can imagine how frustrating this gets considering how many times you've had to have it repaired, so we'll be sure to take your comments into consideration for future reference.
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
We're wishing you the best and appreciate you bringing this to our attention.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on May 30, 2021
Posted by: Deb 53
from Statesville NC just
Works well , love the built in Keurig feature
Loves of room.
Loves of room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Kcup is it
on May 28, 2021
Posted by: JandL2020
The Kcup brewing system was the selling point for us. Works great, heats fast, and frees up counter top space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on May 28, 2021
Posted by: Lucifur
from Monroe MI
This refrigerator is a perfect fit to our basement counter bar.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor workmanship
on May 24, 2021
Posted by: KC consumer
from Dublin,California
The ice machine in the unit clicks and knocks. It does not turn off. That results in the ice tray getting over filled and jammed.
They have limited warranty service and cannot get us serviced.
They have limited warranty service and cannot get us serviced.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, June 2, 2021
Hi there,
Thanks for reaching out. We're sorry to hear about the issues that you've had with your icemaker overflowing. We can understand how this would be frustrating.
Try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
If those tips don't solve the issue, then we'd recommend reaching out to our service team via phone or online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Thanks for reaching out. We're sorry to hear about the issues that you've had with your icemaker overflowing. We can understand how this would be frustrating.
Try the tips in the following article to see if they help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16934
If those tips don't solve the issue, then we'd recommend reaching out to our service team via phone or online through the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this helps and that you're staying safe.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the Kcup
on May 24, 2021
Posted by: shdahlin
from fl
So far so good but really hasn't been tested waiting for my countertop..... But so far using micro wave refrigerator and stove. Stove not a lot until I get the sink and countertop in.......
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com