Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
3
Beautiful look and great features
on September 19, 2017
Posted by: tmilby
from Roseville, CA, United States
We bought this refrigerator over a month ago. It is beautiful, and the door features are awesome! It's not as large as I had hoped. The refrigerator compartment is colder in different areas. My milk froze at the back of the top shelve when the temperature setting was at 37 degrees. We turned the temperature up to 40 degrees, and no more freezing. We are bummed because we like our refrigerator temperature cold, but not worth the freezing.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy BRENDAat GE, GE Appliances, September 20, 2017
Hello tmilby,
Thank you for taking the time to write a review on your new refrigerator. We are glad to know that you are happy with the appearance and door features of the refrigerator but regret your experience with the temperature.
If you feel service is needed, please take advantage of your warranty and schedule an appointment with a GE service technician by calling 1-800-432-2737. Thank you for your feedback.
Thank you for taking the time to write a review on your new refrigerator. We are glad to know that you are happy with the appearance and door features of the refrigerator but regret your experience with the temperature.
If you feel service is needed, please take advantage of your warranty and schedule an appointment with a GE service technician by calling 1-800-432-2737. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
BEAUTIFUL
on January 16, 2022
Posted by: LH04
from KEWADIN, MI
SUCH A BEAUTIFUL REFRIGERATOR. LOVE THE KEURIG IN THE DOOR, IT SAVES ME COUNTER SPACE.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on February 9, 2022
Posted by: NYers in Phoenix
from Phoenix, AZ
We had to replace a larger refrigerator that broke down. We remodeled our kitchen 9 months ago and wanted a replacement to fit well.
We looked at so many other brands that were counter-depth. This GE Profile model sold us within minutes. The features such as Keurig brewer in the door, design of water/ice/Keurig is attractive and easy to use and the adjustable shelves make organization easier. We didn’t think we would use the Keurig, but we do a lot. Perfect for the slow-to-wake-up mornings. I set the schedule for every morning to have a first cup while making our own pot.
We looked at so many other brands that were counter-depth. This GE Profile model sold us within minutes. The features such as Keurig brewer in the door, design of water/ice/Keurig is attractive and easy to use and the adjustable shelves make organization easier. We didn’t think we would use the Keurig, but we do a lot. Perfect for the slow-to-wake-up mornings. I set the schedule for every morning to have a first cup while making our own pot.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, February 10, 2022
Hello. We appreciate you submitting your feedback about this bottom-freezer refrigerator – we’re thrilled this model has been such a good fit for you! Our Refrigerator Design team will be informed how much you like the counter-depth design as well as the water, ice, Keurig brewer and adjustable shelves; we designed this model to add to your convenience, and they’ll be grateful to receive this feedback. We are confident this model will continue to serve you well for a long time to come. Enjoy those slow-to-wake-up mornings with your Keurig brewer! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE THE KEURIG COFFE MAKER
on February 11, 2022
Posted by: Bobo1234
from Atlanta
I love the fact that I t has the coffe maker on it , also very good looking too
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on August 1, 2022
Posted by: Inn keeper
I don’t have a service problem but you do. This refrigerator is not worth the money
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 2, 2022
Hello, thank you for reaching out with this feedback. We are very let down to hear that you are not satisfied with your refrigerator's performance, features, and quality, and we are so sorry for the disappointment this has caused for you.
We are confident that our factory service and repair team will be able to address any hardware issues for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@GEA
We are confident that our factory service and repair team will be able to address any hardware issues for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good refrigerator
on December 30, 2022
Posted by: faeriez
from boston
This is a good refrigerator that I would recommend to anyone
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
good
on December 30, 2022
Posted by: moni22
from maryland
this is good and I like it very much for a thrifty fridge
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Hey there! Thank you for writing this review! We’re so glad to hear that you are enjoying your new refrigerator. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this unit will provide you with powerful cooling opportunities for years to come.
Thank you for being part of the GEA family; if you ever need assistance, please do not hesitate to contact us. Wishing you well – Matthew@GEA
Thank you for being part of the GEA family; if you ever need assistance, please do not hesitate to contact us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Overpriced tin can
on January 21, 2023
Posted by: Pamjean
from Wray colorado
It is not scratch or fingerprint proof
Have to open both doors to get anything out and have to have both doors open to pull drawers out
The cup slides on and off control arm when filling a cup
The plate stating temp zone control on bottom drawer is popping up
Very unhandy to get bulk ice out
Still have not been able to remove plastic protect wrap from all the edges
the writing on water and ice dispenser does not stay lit unless night light is turned on
Lot of wasted space
Dislike it all
Have to open both doors to get anything out and have to have both doors open to pull drawers out
The cup slides on and off control arm when filling a cup
The plate stating temp zone control on bottom drawer is popping up
Very unhandy to get bulk ice out
Still have not been able to remove plastic protect wrap from all the edges
the writing on water and ice dispenser does not stay lit unless night light is turned on
Lot of wasted space
Dislike it all
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GE_Appliances, January 24, 2023
Hello,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator. We know it’s frustrating when you buy a new appliance only to find yourself unhappy with it, especially something as prominent as a fridge. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We recommend taking a look at the article below for tips on keeping your fingerprint resistant stainless-steel clean:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697
Please feel free to reach out with any other questions or concerns you may have. Best regards. -MichaelB@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new refrigerator. We know it’s frustrating when you buy a new appliance only to find yourself unhappy with it, especially something as prominent as a fridge. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We recommend taking a look at the article below for tips on keeping your fingerprint resistant stainless-steel clean:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697
Please feel free to reach out with any other questions or concerns you may have. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com