Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
1
Piece of junk
on August 31, 2021
Posted by: Wwzx
from Woodlands, TX
The Kierig coffee maker piece wouldn’t work correctly. GE failed and refused to repair or replace.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, September 1, 2021
Hi there, and thanks for taking the time to reach out to us about your bottom-freezer refrigerator. We really hate to hear you've had an issue with your Keurig K-Cup brewer, and know this must have caused concern. We'd like to assist however we can.
If you are no longer covered under warranty, you can still see about scheduling service and/or getting the part needed to repair your brewer. Our service department can be reached at 1-800-432-2737, or you can schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . If you need to order a replacement, there is a breakdown of parts for your model at this link: https://www.geapplianceparts.com/store/parts/assembly/PYE22PSKBSS ; you can also order a part from there. If needed, you can call the Parts department at 1-877-959-8688, and they would be happy to assist.
To determine how best we can help you reach a satisfactory resolution, we will also be reaching out over private email to discuss this matter further.
We look forward to hearing back from you and hope this issue will be resolved soon. We are happy to help with any other questions or concerns, and wish you all the best! -Sarah@GEA
Well it hasn't been 24 hours yet but everything seems to be fine with the new frig. The only thing at this point is it seems to be running a lot more than any frig we have ever had. Support tells us that's normal for the first 24 to 36 hours with food in it so that the frig regulates the temp. So far I like it!!!
I was worried about purchasing a counter depth fridge but it is a great fit for my cabinets and I do not notice and reduced storage. It is still new to me but I am happy with this purchase.