Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
4
Review after 6 months
on July 17, 2023
Posted by: Super Baba
from Georgetown, tx
The water purification system is awesome. Find myself drinking more water. Layout of refrigerator and freezer is nice. Compressor is extremely noisy. 6 months later seems to be louder. Ice maker does not always seal well and builds up ice around seal.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Stay away from this refrigerator!
on August 23, 2023
Posted by: Bc660
from Ohio
I've owned this refrigerator just over 2 years, it isn't making ice and the freezer isn't working. This refrigerator was expensive! The appliance repair said he runs into this way to many times and unfortunately it can't be fixed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 23, 2023
Greetings! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear of your experience with this refrigerator. This is definitely not the consumer experience that we want or strive for. We will be sure to share these comments with our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Not Worth the Purchase
on December 26, 2023
Posted by: Tech321
from Jacksonville, FL
We purchased this refrigerator with great expectations; however, we have never had the opportunity to use the special features due to filtration issues. This is the first refrigerator we have purchased with water and ice capabilities of which we have never been able to use even after conducting a service call. The filtration for the water is non- existent. After the repair man drained, replaced filters and hoses for the entire system, we attempted to drink clean water and were sorely disappointed. The water contained bits and pieces of trash once again. Not even 30 minutes after a service call and ever since. We now only use the refrigerator for cooling. Not to mention the innumerable amount of pieces of plastic which fall in the ice maker. We had the refrigerator. It even three years and could not fully enjoy the features which led us to the purchase. Sad to say, this has deterred us from buying another refrigerator with an ice maker or water filter again. We are going back to an old school refrigerator.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Lauren, GE_Appliances, January 8, 2024
Hello - thanks for sharing your review. We’re sorry to hear of the issues you experienced with your refrigerator, as that is certainly not the ownership experience that we strive for. Your experience will be shared with our engineering teams for further evaluation and improvement. If you should decide to give these features another try in the future with your next model, please don’t hesitate to reach out to us on social media so that we may assist in any troubleshooting we can. Kind regards. Lauren@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Finally
on October 1, 2016
Posted by: Fischer324
from Erie, PA, United States
Look sleek, great space useage, nice app for monit
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
disappointed - not allowed to give more info here
on February 9, 2017
Posted by: RHODES001
from Houston, TX, United States
disappointed - not allowed to give more info here per GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGE, GE Appliances, February 21, 2017
Hello. Thank you for taking the time to write your review on your refrigerator. While we have established terms and conditions to post our reviews, we value your feedback and want to know what you think. We’re sorry you are not happy with your appliance and we will share your evaluation with our product quality team. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
4
Counter depth and Keurig Brewer awesome!
on September 29, 2016
Posted by: Barbwaterside
from Clermont, FL, United States
So glad we bought counter depth - even though you lose some inside space. There is only two of us so is plenty. We have limited counterspace, so opted for the Keurig model to save on space - it works great - love having it connected to water source! Only downside is that it does not make much ice - wished it add the optional additional ice maker feature in bottom, which some did have. Very happy overall.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Can't use the app
on March 4, 2017
Posted by: Kblat
from Illinois, United States
The fridge is great except we can't use the app. We have called and they keep telling us the program has to be written. What is the point in having a wifi capable appliance if it doesn't have a problem written for the app
I would recommend this to a friend!
Features
1
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
lots of room
on May 23, 2017
Posted by: amom of 2
from pa
We bought this as part of 4 piece set. I love the bright lighting and spaciousness of the refrigerator and freezer (we had a side by side before). IT seems a little loud when it runs (I never noticed my other one running and this one I hear when it does). We did have an issue with the Keurig attachment soon after getting it and needed a service call and replacement of the motor. I hope it lasts now. The color is easy to clean and better than stainless finish. The stainless handles do show fingerprints though.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com