Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Fingerprint resistant stainless steel
Customer Rating
5
Absolutely Incredible
on December 9, 2021
Posted by: jram1
from Chicago
Absolutely Incredible. High five whoever getting this.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look and the Keurig feature.
on August 28, 2022
Posted by: Nannyof12
from Chilhowie VA
Would love to see a second ice maker in the bottom freezer department since the keurig takes up ice bucket space.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Compressor issues
on October 31, 2022
Posted by: Bad Compressor issues
from Henderson, NV
Second refrigerator with compressor that completely stopped working within 9 months. First time it broke they replaced because parts were on a two month wait- so within 3 weeks of breaking a replacement came. 7 months later this replacement had the same issue and I’ve been waiting for a month for repairs… still no luck.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, November 2, 2022
Greetings,
We're awfully sorry to learn your first refrigerator stopped working in 9 months and had to be replaced and are now having the same issue with the replacement and with service. This is certainly not the consumer experience we want for you. We understand how frustrating this must be, and we apologize for your inconveniences.
We'd like to help. We've reached out to you via email to gather some additional information. Please respond as soon as you're able. We look forward to helping you soon.
All our best,
Kacie@GEA
We're awfully sorry to learn your first refrigerator stopped working in 9 months and had to be replaced and are now having the same issue with the replacement and with service. This is certainly not the consumer experience we want for you. We understand how frustrating this must be, and we apologize for your inconveniences.
We'd like to help. We've reached out to you via email to gather some additional information. Please respond as soon as you're able. We look forward to helping you soon.
All our best,
Kacie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
good
on December 30, 2022
Posted by: me223
from mahy lanrdl
it's good zand i Like it very much for a ood regirgfertor
I would recommend this to a friend!
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Greetings! Thank you for connecting with us! We’re so glad to hear that you are enjoying your new refrigerator. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this unit will provide you with powerful cooling opportunities for years to come.
Thank you for being the best part of GE Appliances. Kind regards – Matthew@GEA
Thank you for being the best part of GE Appliances. Kind regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
We are so thrilled with this refrigerator!
on January 15, 2023
Posted by: Shelly73S
from Mt Laurel, NJ
Beautiful, easy to use. Lots of space. Great quality!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features in and out!
on January 18, 2023
Posted by: evitam
from Lambertville, MI
I'm loving this Refrigerator/Freezer. It is the perfect size, and to be able to brew a cup of coffee or tea from my fridge, wow!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on March 4, 2023
Posted by: Keythegoat
from Miami
I have a great experience with fridge everything works very nicely the coffee is good too
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Keurig in door with app is a joke.
on May 31, 2023
Posted by: Disgruntled Grammy
from Chattanooga, TN
I loved the concept of the coffee always having filtered water, and the Keurig in the door. I have had to trip the breaker to reset the computer in the door a minimum of 3 times a week. I can’t do it from the app, it says it is locked out. It heats up much slower than an actual coffee maker, so using the app is convenient when it actually functions. I finally gave up using it because it is such a pain in the butt. Another annoyance is the ice maker. It jams. I have to unlock it from the inside and knock the ice down into the tub so it will continue making ice. Too many design flaws for my comfort and the price I paid.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 1, 2023
Hello,
We're sorry to hear you're unhappy with this refrigerator's ice maker and Keurig brewing system. If you're still having trouble using the SmartHQ app with this feature, please contact our Connected Home Support team at 1-800-220-6899 or email connected@help.geappliances.com.
We're always looking for ways to improve, and we'll make sure our design team sees your feedback on the ice maker. Thanks for sharing.
-Sylvia@GEA
We're sorry to hear you're unhappy with this refrigerator's ice maker and Keurig brewing system. If you're still having trouble using the SmartHQ app with this feature, please contact our Connected Home Support team at 1-800-220-6899 or email connected@help.geappliances.com.
We're always looking for ways to improve, and we'll make sure our design team sees your feedback on the ice maker. Thanks for sharing.
-Sylvia@GEA
Written by a customer while visiting geappliances.com