Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Average customer rating
4.1
(565 Reviews)
Rating breakdown 565 reviews
5 Stars
313
4 Stars
126
3 Stars
54
2 Stars
23
1 Star
49
79%of customers recommend this product.
(
418 out of
529)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Keurig K-Cup Brewing System - Stainless Steel
Customer Rating
2
Not our favorite
on November 10, 2021
Posted by: John1124
from Ashburn,va
Very limited space for condiments on the sides. Most bottles don’t fit. Very strange sizing. Water barely dispenses. Tray under water dispense is already scratched and can’t remove the scratches
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 11, 2021
Hi there, Thanks for sharing your thoughts with us! We're quite sorry you are having trouble with space being limited for your condiments and the dispenser tray getting scratched. We understand how this would be incredibly frustrating! You can order a new replacement dispenser tray by calling GE Parts at 1-877-959-8688.
If water dispenses slowly from the dispenser, we suggest viewing our tips here for possible solutions: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239. If this issue continues, we encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and apologize for any inconvenience you've experienced. Please reach out if you need anything! Wishing you well. - Sharon@GEA
If water dispenses slowly from the dispenser, we suggest viewing our tips here for possible solutions: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239. If this issue continues, we encourage you to take advantage of the warranty and call GE Service at 1-800-432-2737 or schedule service online at:https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps and apologize for any inconvenience you've experienced. Please reach out if you need anything! Wishing you well. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
My Keurig hasn’t worked
on November 9, 2021
Posted by: Donrfo
from Lakewood Ranch Fl
My Keurig hasn’t worked since we bought. 6 months and counting. 4th service appt coming soon and no real confidence that it will get fixed. No one has a clue what’s wrong
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 10, 2021
Hi, We're so sorry to hear your Keurig isn't working and deeply apologize for the inconvenience you've been through. We can only imagine how frustrating this must be! We're glad to hear you are taking advantage of the warranty and hope this is taken care of soon. If you have any questions after your next service call, please know we're here for you and will be happy to help. Wishing you the very best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Delivered and compressor does not work
on October 24, 2021
Posted by: Nmp6
from Plymouth ma
A brand new refrigerator and it doesn’t work and a major part needs to replaced . Ridiculous
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 25, 2021
Good day,
We're incredibly sorry to hear that your brand new refrigerator is not working and needs a major part. We absolutely understand being angry. We do see you recently had a service appointment and want to reach out. An agent will email you for more details. Stay well. Mike@GEA
We're incredibly sorry to hear that your brand new refrigerator is not working and needs a major part. We absolutely understand being angry. We do see you recently had a service appointment and want to reach out. An agent will email you for more details. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the space
on October 12, 2021
Posted by: RosieK1006
from Ashburn VA
The family is enjoying how spacious the drawers and freezer are! I love benefiting from the measuring of my water intake!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the built in coffee
on October 12, 2021
Posted by: Toddrich36
from Brinnon Washington
Waited 8 months for the delivery. Worth every minute of time waited.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Refrigerator is OK but Keurig is NOT
on October 12, 2021
Posted by: Buying this was a big mis
from Monroe Twp., Nj
I have had 3 service calls in 3 weeks to fix the Keurig in the fridge. Servicemen ordered parts and none worked. Now ordered new soft wear system. I have owned this refrigerator for 3 weeks and it is a big headache. I am about to demand a replacement or some sort of satisfaction.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 14, 2021
Hi - We hate to hear about the difficulty you have had with your Keurig in your beautiful GE Profile refrigerator. This is not the owner experience we want for you or expect to hear. Please accept our sincere apologies for the frustration and disappointment you must be feeling. We have sent you an email requesting additional information so we can check into this further. Please respond at your earliest convenience. Kind Regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works just like our Cafe Model
on October 8, 2021
Posted by: LWR FL
from Lakewood Ranch Florida
It works well. Easy to clean. Still waiting on the right front door to be replaced as the installers put a dent in it
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Clean-simple-nice features!
on October 5, 2021
Posted by: MarkGr
from Wake Forest
We love this refrigerator..the Keurig failed and we had to replace the GE Profile refrigerator early in its life cycle
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com