Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(3,628 Reviews)
Rating breakdown 3,628 reviews
5 Stars
2,660
4 Stars
732
3 Stars
135
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
1
1 month refrigerator is freezing, help!
on August 8, 2021
Posted by: YesandAmen777
[This review was collected as part of a promotion.] Purchased and installed in the last month. Refrigerator is freezing my food, costing me money in having to throw out produce, and aluminum soda cans about bursting, other food ruined.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, August 9, 2021
Oh no!
We are so very sorry to learn of your experience with your refrigerator. We want nothing more than for you to be happy with your appliance. We have some great troubleshooting steps for concerns such as this. Please have a look at this short video regarding the temperature, https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Controlling-the-Temperature/. Please come chat with us should you have additional concerns with your appliance. We are available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We are so very sorry to learn of your experience with your refrigerator. We want nothing more than for you to be happy with your appliance. We have some great troubleshooting steps for concerns such as this. Please have a look at this short video regarding the temperature, https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/Top-Mount-Refrigerator-Controlling-the-Temperature/. Please come chat with us should you have additional concerns with your appliance. We are available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice fridge
on August 30, 2021
Posted by: MaryMusic
[This review was collected as part of a promotion.] We've had the fridge now for a month - and it works great! Cooling is even and we love the room inside.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best purchase of 2021
on August 31, 2021
Posted by: KjB2252
[This review was collected as part of a promotion.] I purchased this refrigerator for our garage 2 weeks ago in preparation of the school year. The unit fit perfectly in our garage between the two cars and the doors without handles allows easy access and passage infant of the unit. I would recommend this unit to anyone looking for quality for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on September 11, 2021
Posted by: Fridges R Cool
[This review was collected as part of a promotion.] I only bought this a month ago...so far so good. This was the only 20 cu ft fridge that I could find that fits in my existing opening, so that's definitely a plus. I especially love the oversized door shelves that can hold 1 gallon milk jugs and other junk you can squeeze into them. I keep a thermometer in the fridge and the temperature has been consistently in the low 40s (I set the knob between "recommended" and "coldest"). The only thing I don't like is that you need to pay attention and give the door a forceful nudge to shut it all the way. If you're one of those people who gently close it and walk away without looking back assuming it will close, then more than likely the door will stay open and you will risk everything inside getting spoiled, melted, etc., so beware. It's marketed as an "auto shut" door, but ironically it does the exact opposite. Other than this, the fridge does what it's supposed to do.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very large interior
on October 26, 2021
Posted by: Rhardy
[This review was collected as part of a promotion.] It holds so much more food than the side by side it replaced. Keeps food very cold. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 27, 2021
Posted by: Jo0707
[This review was collected as part of a promotion.] Love this refrigerator, lots of space and keeps everything perfectly cold! Freezer is full of space too! I would definitely recommend it to others.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Plenty of Space
on November 5, 2021
Posted by: Oaklandis
[This review was collected as part of a promotion.] This unit has a lot of interior space, despite its size. It's quiet and functions well.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on November 13, 2021
Posted by: Roger tonovitz
[This review was collected as part of a promotion.] The compressor is VERY loud. A lot louder than our 17 year old refrigerator was.
Written by a customer while visiting frigidaire.com