Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(4,613 Reviews)
Open Ratings Snapshot
Rating breakdown 4,613 reviews
5 Stars
3,405
4 Stars
928
3 Stars
166
2 Stars
40
1 Star
74
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
1 out of 5
1
on October 21, 2024
Posted by: bglev
[This review was collected as part of a promotion.] Second one purchased. The first one lasted for 15 months, hope this one does better. Purchased again because wife liked it.
Response from frigidaire.comBy ChrisOnline Outreach SpecialistOctober 22, 2024
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Where are the service diagrams for my new refrigerator?
on October 21, 2024
Posted by: Wayne in Mich
[This review was collected as part of a promotion.] Just bought and there are no service diagrams provided.
I just disposed of a 7 yr old Samsung because I could not identify the refrigerator temp sensor and evaporator fan parts and so had to give up and buy new refrigerator. Hope Frigidaire more repairable…….
As to the new refrigerator, just cooling down……at least it’s running and maybe won’t freeze all my food solid like old Samsung
Response from frigidaire.comBy ChrisOnline Outreach SpecialistOctober 22, 2024
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very satisfied
on October 21, 2024
Posted by: Dolo217
[This review was collected as part of a promotion.] For people who are not looking for bells and whistles, this is a good purchase. Very spacious, so much so, it looks fairly empty in my house. I hear it running from time to time, but not so much so that it bothers me. I added the ice maker. The cubes are small, so not great for camping cooler filler, but great for drinks.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
So pretty and sleek.
on October 21, 2024
Posted by: JayJay Blue
[This review was collected as part of a promotion.] Wasn't the fingerprint resistant one, which is what we wanted; they were out of stock unfortunately. I even checked each of the big box stores. Will take more effort to keep it fingerprint free and looking good. Otherwise, wonderful frig. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great item at a very fair price
on October 21, 2024
Posted by: E J S
[This review was collected as part of a promotion.] So far, so good. The fridge is working fine. I fell as if we got a very good and fair deal on it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 21, 2024
Posted by: beaglebritt
[This review was collected as part of a promotion.] Quiet and roomy
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Works for intended use.
on October 21, 2024
Posted by: daybreak73
[This review was collected as part of a promotion.] I bought this to get us by until I could pick the one I wanted. Placed in garage so it can be used for overflow or drinks specifically now that I have the one I want inside. The freezer door pops open sometimes if not careful when closing. (have attempted to level several times) I put velcro on the top of it to help hold it closed. LOL
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 22, 2024
Posted by: Mommy333
[This review was collected as part of a promotion.] Great purchase so far, everything works great!
Written by a customer while visiting frigidaire.com
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