Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(4,620 Reviews)
Rating breakdown 4,620 reviews
5 Stars
3,408
4 Stars
932
3 Stars
166
2 Stars
40
1 Star
74
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
5
Perfect fridge
on October 3, 2024
Posted by: H Kelley
[This review was collected as part of a promotion.] Perfect fridge for being so basic. No need for a fancy fridge this old school style fridge meets all our requirements.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very satisfied with the purchase. I love this refrigerator. I would recommend it to anyone.
on October 3, 2024
Posted by: Mcelhaney
[This review was collected as part of a promotion.] I would recommend this refrigerator to anyone very satisfied
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent space poor materials
on October 3, 2024
Posted by: Mammaofboys
The space is well planned and great but the materials are super cheap. The door shelves hook on to a thin piece of plastic that’s connected to the whole door panel. It has broken on two shelves and you have to replace the whole door panel for a few hundred bucks. The sleeves the sled snap in pieces too. Poor quality for sure
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 7, 2024
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best of the Best!
on October 4, 2024
Posted by: Pegerette
[This review was collected as part of a promotion.] Everyone needs to buy them a Frigidaire refrigerator! Looks so modern and soooo much room inside! Always quiet and they last and last! Keeps all my perishables cold and I couldn’t be any happier with my purchase!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on October 4, 2024
Posted by: cdr731
[This review was collected as part of a promotion.] This refrigerator is well made and keeps everything at the right temperature levels. It does not have any unnecessary features to be concerned about failing. My family is very happy with it so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 4, 2024
Posted by: Reez04
[This review was collected as part of a promotion.] Very nice fridge freezer works excellent
Written by a customer while visiting frigidaire.com
Customer Rating
1
JUNK
on October 4, 2024
Posted by: nsalcine
Purchased this 8/17/24. As of 10/2/24 we've had to have it repaired (not cooling) for the same issue twice! Conveniently, no paperwork is left by the repair people. Guess it's so owner's cannot prove that the same issue is happening over and over again.
I was warned about Frigidaire/Electrolux products. Wish I would have listened.
I was warned about Frigidaire/Electrolux products. Wish I would have listened.
Response from frigidaire.comBy Christi, Online Outreach Specialist, October 7, 2024
Thank you for your feedback, and I’m sorry to hear about the repeated cooling issues you’ve experienced with your appliance. We understand how frustrating it can be to deal with ongoing repairs, especially so soon after purchase.
I want to assure you that we do maintain detailed documentation of all service repairs on our end, and we take these matters very seriously. Your feedback is essential in helping us identify patterns and improve our products. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
I want to assure you that we do maintain detailed documentation of all service repairs on our end, and we take these matters very seriously. Your feedback is essential in helping us identify patterns and improve our products. If you need further assistance, please feel free to contact us by live chat by visiting our website at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience, and we will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 4, 2024
Posted by: PamSS
[This review was collected as part of a promotion.] Really nice fridge for fitting into a smaller area.
Written by a customer while visiting frigidaire.com