Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(4,620 Reviews)
Open Ratings Snapshot
Rating breakdown 4,620 reviews
5 Stars
3,408
4 Stars
932
3 Stars
166
2 Stars
40
1 Star
74
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Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
5 out of 5
5
Frigidaire Fridge
on October 3, 2024
Posted by: Thomas1970
[This review was collected as part of a promotion.] Great product. Lots of storage on doors and freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 3, 2024
Posted by: andirk
[This review was collected as part of a promotion.] It’s simple, lightweight, no fluff. It’s a fine machine, and it does what it’s supposed to, it gets cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Frigidaire working GREAT!
on October 3, 2024
Posted by: CaptMo
[This review was collected as part of a promotion.] Our business purchased this fridge as a replacement in our staff breakroom. It is working great, holding temperature even though 20-30 people are constantly going in and out of it for breaks and lunches.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Not perfect
on October 3, 2024
Posted by: CCSS
[This review was collected as part of a promotion.] We like the configuration very much, however, when we close the refrigerator, the freezer opens slightly. This has resulted in a frosty freezer since day one. Since we discovered this, we have tried to be vigilant about tapping it closed but it does seem like a lot of work for a brand new . Some Internet searches say it is an issue with the design. We have tried putting Vaseline in the gasket which some have recommended and we are still having the issue.
Response from frigidaire.comBy ChristiOnline Outreach SpecialistOctober 4, 2024
Hello, CCSS. Thank you for reaching out and sharing your experience with your refrigerator. We’re glad to hear that you like the configuration, but we certainly understand your concern regarding the freezer door opening slightly when you close the refrigerator.  There could be a few reasons why the refrigerator door will not close properly: The door was closed too hard, causing the other door to open slightly. In this case, you have to close both doors gently. Another reason could be that the refrigerator is not level. It rocks on the floor when moved slightly. In this one, you have to ensure the floor is level and solid and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. If the issue still persists, please contact us by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, at your convenience. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Perfect for second fridge
on October 3, 2024
Posted by: Marytp1947
[This review was collected as part of a promotion.] Roomy and perfect for a spare fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on October 3, 2024
Posted by: Vickers1
[This review was collected as part of a promotion.] It is wonderful. I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great Fridge
on October 3, 2024
Posted by: Holly_H
[This review was collected as part of a promotion.] The refrigerator is great, fit right were we wanted it and looks great. It is easy to keep clean and cools well.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Compartments
on October 3, 2024
Posted by: huricane Charlie
[This review was collected as part of a promotion.] I love the "deli" drawer, for sandwich meats and cheeses and spreads, it is spacious. I also like the adjustable shelves. and the Produce drawers. The freezer is also spacious, and adjustable shelves. The door shelves are also large enough to hold condiments, and butter, and other items. On the whole, I couldn't be more satisfied.
Written by a customer while visiting frigidaire.com
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