Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6 out of 5
4.6
(4,620 Reviews)
Open Ratings Snapshot
Rating breakdown 4,620 reviews
5 Stars
3,408
4 Stars
932
3 Stars
166
2 Stars
40
1 Star
74
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Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
4 out of 5
4
nice fridge but difficult to find the right temp setting
on September 29, 2024
Posted by: y999
[This review was collected as part of a promotion.] I am pretty happy with the frigde, but I do have a problem with storing greens. I have to say I always have a lot of fresh veggies and I can't fit everything in the bottom bins. Some greens end up on the shelves and I have to be careful not to push them too far back because they will freeze and have to be thrown away. It's also a little difficult to store tall containers/jars.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Nice, but...
on September 29, 2024
Posted by: Rosew752
[This review was collected as part of a promotion.] Do not like the tape put over places where the door hindges were changed to the other side. Why not plugs for the holed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Very Happy With This Purchase
on September 29, 2024
Posted by: Pappy3
[This review was collected as part of a promotion.] We bought this as a back-up refrigerator when our previous refrigerator became too inefficient. Naturally, we were shopping for an inexpensive model and did not care about the appearance. After a good deal of comparison shopping, we were most impressed with the features, price and customer reviews of the Frigidaire. The inside is designed to enable maximum storage and easy access, but even more impressive is the appearance. It has a beautiful stainless finish and the doors are designed without any protruding handles. It opens easily and when it is closed, you know it seals effectively. So far, it seems to resist leaving smudge marks, which is typical of stainless finishes. The racks are smooth to allow easily re-arrangement on food as well as quick and easy wipe cleaning. Best of all is the ample freezer space, which for once is big enough to allow us to take advantage of buying extra grocery specials when food is so expensive.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on September 29, 2024
Posted by: JSH725
[This review was collected as part of a promotion.] It is a practical refrigerator with good inside spacing. The outside is the best because it does not show fingerprint marks and cleans easily!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
First new fridge in my life (age 65 almost)
on September 30, 2024
Posted by: naw24
[This review was collected as part of a promotion.] I LOVE it. I got the white model without exterior handles. I also opted for the larger interior. The white exterior brighten ups the kitchen. My well water is "bad" so I didn't need an ice maker and a side by side is too large for the kitchen space (bought a used one last year and had to leave it in the dining area while my other one was being repaired - repair lasted two weeks and I had already given it away). I acquired a small, older frig last November for free, but it is too small (kept it as a secondary frig since my upright freezer quit a few months ago). I love the bright interior lights that make it easy to see contents. I want to brag on the interior also. The clear, spacious door shelves were a BIG selling point for me. But most importantly the main shelves are clear, solid material and are adjustable. The fridge runs quiet. I trust the Frigidaire brand and decided that I am worthy of a NEW fridge and hope it will last for many decades.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
keeps food cold
on September 30, 2024
Posted by: hair care
[This review was collected as part of a promotion.] First time with a Frigidaire. So far loving it completely. Keeps food fresh and cold as it said it would. Yes, I love it.
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
So different than my old one
on September 30, 2024
Posted by: Keeper of freezer door
[This review was collected as part of a promotion.] Looks sleek and is a nice addition to our kitchen. It is 2 cubic feet larger than our old one but has so much less space inside. The freezer is larger and really nice it's the refrigerator space that is hard to utilize. Main complaint is the freezer door bounces open when you close the refrigerator door. Once I missed it and the door was open for who knows how long and the items on the door started to defrost. UGH now we check the door every time we use it. A little challenging with a 5 year old Grandson.
Response from frigidaire.comBy ChristianOnline Outreach SpecialistOctober 1, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We'd like to learn more about your specific situation. At your convenience, don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

Best Regards, 

-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
I didn't know they made "garage ready"refrigerators....
on September 30, 2024
Posted by: Kevers61
[This review was collected as part of a promotion.] So when our 32 year old GE side by side gave up, I started looking and thought this would work much better in our garage, and probably use a lot less electricity!
Written by a customer while visiting frigidaire.com
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