Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(4,457 Reviews)
Rating breakdown 4,457 reviews
5 Stars
3,295
4 Stars
891
3 Stars
160
2 Stars
40
1 Star
71
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
5
on September 27, 2024
Posted by: Upminer
[This review was collected as part of a promotion.] Really like the large drawer in the middle. The optional ice maker is nice also.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Simple but Effective
on September 27, 2024
Posted by: Aldo G
[This review was collected as part of a promotion.] This fridge is perfect if you want a functional, yet simple appliance. It is very spacious inside, and has multiple configurations options. The controls are straightforward. It is a little loud when the compressor kicks on. So far I'm very happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
1
SPEND A COUPLE EXTRA BUCKS TO BUY A DIFFERENT BRAND!
on September 27, 2024
Posted by: CLH4JG
Just as many many others have said (and most very recently too)— this product stopped working almost immediately. Maybe within 24 hours of install, it was making a weird noise from the cooling box of the fridge. Sounded like hissing air. Didn’t seem to affect the temperature at that time, so didn’t worry much (I rent, so luckily it wasn’t my money spent on this piece of crap) About 2 months of having it, started to notice temps for both fridge and freezer were fluctuating, either too warm or frost on everything in both fridge and freezer. Then came the rancid smell for a few days until we realized it was coming from the freezer (was hard to tell because temps hadn't entirely dropped—and this thing has literally ZERO technology to even indicate what the temps actually are) then the whole thing just stopped working completely one night and the next morning had to dump all the food. Hadn’t even had it for 2 months. What a nightmare. Not saying much for “American Made” products.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, September 30, 2024
Oh no! This is not what we want to hear. Thank you for taking the time to provide us with a review and for bringing this to our attention.
We strive to produce quality products, and we apologize for your short-term experience with the top-freezer refrigerator that did not meet your expectations. We can understand your disappointment.
You can view available troubleshooting workarounds for this unit by visiting the complete owner's guide manual:
https://www.frigidaire.com/en/p/kitchen/refrigerators/top-freezer-refrigerators/FFTR2045VS
For any help needed, please request to your landlord to reach us to us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to see what options we have available to address concerns in the refrigerator.
Best Regards,
Jaycee
We strive to produce quality products, and we apologize for your short-term experience with the top-freezer refrigerator that did not meet your expectations. We can understand your disappointment.
You can view available troubleshooting workarounds for this unit by visiting the complete owner's guide manual:
https://www.frigidaire.com/en/p/kitchen/refrigerators/top-freezer-refrigerators/FFTR2045VS
For any help needed, please request to your landlord to reach us to us via Live Chat or call us by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to see what options we have available to address concerns in the refrigerator.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2024
Posted by: Jamaba
[This review was collected as part of a promotion.] Fits my need 👍
Written by a customer while visiting frigidaire.com
Customer Rating
5
New fridge
on September 27, 2024
Posted by: Cthomp
[This review was collected as part of a promotion.] Had to purchase a new refrigerator after the previous 30-year old one took it's last "breath". I hope this one is as well made as the previous one. Cools very well and there is plenty of room in a 20 cubic foot size. I bought an upright Frigidaire freezer earlier this year and was satisfied so I decided to try a Frigidaire refrigerator. So far, so good.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Refrigerator is Great
on September 27, 2024
Posted by: Rob from Kentucky
[This review was collected as part of a promotion.] this refrigerator is the BEST I have ever used or have owned keep making GREAT products like this,, If I have to replace this in 15-20 years will do it with the same Frigidaire.......
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on September 28, 2024
Posted by: Gamma of boys
[This review was collected as part of a promotion.] I am thoroughly pleased with the capacity,ease of cleaning,and design for storage
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 28, 2024
Posted by: LuPW
The refrigerator is doing good so far, but it was missing the refrigerator glass shelve.I reported it to Frigidaire on 9-17-24 and they said it would be here 7-10 days I’m still waiting
Written by a customer while visiting frigidaire.com