Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(4,457 Reviews)
Rating breakdown 4,457 reviews
5 Stars
3,295
4 Stars
891
3 Stars
160
2 Stars
40
1 Star
71
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
5
fridge for new house
on September 26, 2024
Posted by: white new fridge
[This review was collected as part of a promotion.] i like the interior set up and i went with the white which looks sharp, the only down side i had was switching the door to the other side. some of the screws and caps were in to tight, took longer then expected
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 26, 2024
Posted by: Gunstock baby
[This review was collected as part of a promotion.] The refrigerator is good and met our expectations. The size is ideal and my wife is happy with my choice. We look forward to many years of continuous use without any problems.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 26, 2024
Posted by: Retiree in Florida
[This review was collected as part of a promotion.] It's been a couple weeks but so far so good. I was surprised there was so much room in a 20 cu ft, being replaced from a 25 cu ft. It's taking time to get used to not having door handles, but it certainly keeps the fingerprints off the refrigerator if opened properly. I like the wide bins on the door, with the exception the tallest one is on the bottom, instead of the top and I have to bend down to get my 2 liter bottle of soda as it doesn't fit height wise on the other two shelves. I love the deli drawer as I had one in my old refrigerator and kept my lunch meats and cheeses in it, along with extra pounds of butter. I do miss the butter holder though. (usually a separate covered space specifically for butter) I'm hoping to have many trouble free years with my new refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on September 26, 2024
Posted by: ByrdNest
[This review was collected as part of a promotion.] Fridg came. Great set up team. Took it up two sets of stairs.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 27, 2024
Posted by: Timmay1220
[This review was collected as part of a promotion.] Works great. The freezer door pops open if you’re not careful while shutting refrigerator door. But other than that a nice refrigerator.
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, September 30, 2024
We greatly appreciate you stopping by and taking the time to provide us with a review.
It is so unfortunate that you have had this experience with your new top freezer refrigerator in such a short time, and we can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused you and your family.
We advise not overcrowding items in the fridge door bins, as their weight can contribute to air being forced through the air vent, which could cause the freezer door to pop open. We can also check if there are damages within the gasket on the freezer, as it may lead to not sealing the door properly.
In the event you need assistance with having the refrigerator extensively checked for diagnosis, feel free to reach out to us on call by dialing 1-800-374-4432 or via our Live Chat, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new top freezer refrigerator in such a short time, and we can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused you and your family.
We advise not overcrowding items in the fridge door bins, as their weight can contribute to air being forced through the air vent, which could cause the freezer door to pop open. We can also check if there are damages within the gasket on the freezer, as it may lead to not sealing the door properly.
In the event you need assistance with having the refrigerator extensively checked for diagnosis, feel free to reach out to us on call by dialing 1-800-374-4432 or via our Live Chat, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge in this Price Range
on September 27, 2024
Posted by: Manyjourneys
[This review was collected as part of a promotion.] This Frigidaire has lots of space and good shelves both in the cabinet and in the door. It is garage ready, so can handle temperature extremes. It looks good and the doors can be reversed moderately easily. We had to remove the doors to get it through a small door, but it went in without a hitch. It's low power consumption will work great for our solar system in our converted School Bus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 27, 2024
Posted by: Mechanic 1
[This review was collected as part of a promotion.] The new refrigerator is working great and we couldn't be happier with it!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value
on September 27, 2024
Posted by: Duck1969
[This review was collected as part of a promotion.] No fancy bells and whistles, but it keeps my food cold, looks nice, and runs quiet. Best of all, it was relatively inexpensive.
Written by a customer while visiting frigidaire.com