Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(4,425 Reviews)
Rating breakdown 4,425 reviews
5 Stars
3,272
4 Stars
885
3 Stars
158
2 Stars
40
1 Star
70
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
4
on August 6, 2024
Posted by: Joe10147
[This review was collected as part of a promotion.] So far, so good. One issue is how difficult it is to remove and reposition shelves in both compartments. It’s easy if you are in a space where the door can open very wide but we have a space that limits it to a 90 degree opening, no space to pull it forward to allow for a wider opening. So, that makes it impossible to pull out and reposition the shelves.
We are going to have to remove the doors, reset the shelves, and put the doors back on. Not an especially difficult task, but it’ll take time and two people to do it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the fridge but a little bit loud
on August 7, 2024
Posted by: cwilliams8391
[This review was collected as part of a promotion.] Fridge is great. Actually more room than a 30 inch wide french door bottom freezer I replaced. Couldn't fit everything in the last one and this one isn't even full!. The only negative is when it's running, it's a little louder than I was expecting but definitely not a reason I'd return it for
Written by a customer while visiting frigidaire.com
Customer Rating
4
So much space!
on August 7, 2024
Posted by: Jenni2
[This review was collected as part of a promotion.] Because of the size of the cutout in my kitchen, there were few options available to fit the space. I’m thrilled this refrigerator holds so much despite being slightly smaller than the one it replaced. I always have room to spare inside! My last refrigerator was larger cubic foot -wise, but I always had trouble getting things to fitI. I took one star off because there is no light in the freezer, which seems like an odd thing not to include.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge
on August 7, 2024
Posted by: Yoga Hniuvee
[This review was collected as part of a promotion.] Great fridge with clever design for shelving
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Refrigerator
on August 7, 2024
Posted by: Rosko
[This review was collected as part of a promotion.] I am very pleased with this well thought out Refrigerator, it has a lot of Room and holds much more than expected. It does a great job of keeping thing nice and cold and the freezer is excellent. The only reason I did not give it 5 Stars is that you have to be careful that the Freezer compartment is fully closed. The Seal could be better, but it is fine.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Our replacement basement refrigerator
on August 7, 2024
Posted by: DandDchip
[This review was collected as part of a promotion.] After 25 years our basement refrigerator stopped working. It suited us very well and we never had issues with it. When we had to make a decision on what to get, we immediately decided to stay with the same brand, Frigidaire. We figure the quality was there back When we purchased it and we hope it is still there. Of course, only time will tell but I am extremely pleased with how it looks and is working right now.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Needs a few improvements
on August 8, 2024
Posted by: Babycakes1Kiko
My new white Frigidaire refrigerator looks sleek with the tucked away handle. It’s a nice bright white. The doors are smooth while the sides are textured. Keeps foods cold/frozen. I’ve adjusted the shelves at different heights but still find that the shelves are much too low making me bend down pretty low to find things. I find it difficult to actually see what’s on the lower shelves. I’ve actually bumped my head a few times after bending down so far to find something on a lower shelf. There’s no butter compartment so I keep the butter in the deli drawer - which is the width of the shelves. The plastic door shelves and fruit & vegetable compartments are rather flimsy. I anticipate having to replace them at some point in time. The doors don’t always close all the way so I need to be mindful and ensure that they do close. When I close the doors they make a knocking sound. Can’t find the cause for that. At times when I pull open a door the refrigerator rolls out from the wall. All-in-all the refrigerator is just ok but could definitely use improvements.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 9, 2024
We want to thank you for sharing your important quality concerns and experience with us. Please know that our number one goal is customer satisfaction, and your feedback will help us understand our strengths and identify areas for growth. Moreover, w our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any additional suggestions, comments, or concerns please let us know! You can always connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Garage Fridge
on August 8, 2024
Posted by: gram393939
It has consistent temperature control and is a great size for our garage. The freezer capacity is perfect for pizza,waffles, fruit storage.
Written by a customer while visiting frigidaire.com