Customer reviews from frigidaire.com
Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Average customer rating
4.6
(4,432 Reviews)
Rating breakdown 4,432 reviews
5 Stars
3,278
4 Stars
885
3 Stars
159
2 Stars
40
1 Star
70
Customer Reviews for Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
Customer Rating
5
Outstanding Chill!
on July 31, 2024
Posted by: Donna Ostrander
[This review was collected as part of a promotion.] I am very satisfied with my new Frigidaire refrigerator. It looks beautiful in my kitchen and keeps my food items at the perfect temperature. The drawers aee large enough to accommodate my needs and it seems brighter on the inside allowing me to easily find what I am looking for. And did I mention easy to keep clean? All this and it won’t break the bank.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 31, 2024
Posted by: Larryjoann
[This review was collected as part of a promotion.] Beautiful refrigerator we have it in the garage when we’re out in the pool we can grab drinks out of the fridge and and not go in and out of the house temperature settings are on the money. I have two gauges one in the freezer one in the fridge to check the temperature and they will work great.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great if you warming up food
on July 31, 2024
Posted by: Uncooled
lasted 5 month then stopped working
Response from frigidaire.comBy Owen, Online Outreach Specialist, August 1, 2024
Hello Uncooled,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat www.frigidaire.com or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat www.frigidaire.com or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
good fridge so far
on July 31, 2024
Posted by: rodan
[This review was collected as part of a promotion.] lots of space and keeps food at desired temps.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great New Refrigerator
on July 31, 2024
Posted by: Steph LV
[This review was collected as part of a promotion.] Just a couple of weeks since I had it installed and I am very happy with my new fridge. Lots of space, it's quiet and is doing an amazing job. Perfect for me.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on August 1, 2024
Posted by: Mckm
We have one other issue with the freezer door. When you open or close the fridge door then the freezer door ‘pops’ open. This results in the freezer door staying slightly open all the time if left unnoticed.
We had to have the fridge and freezer doors reversed to open right to left. Not sure if this could be the cause or if there have been similar problems with the door opening the original way?
We had to have the fridge and freezer doors reversed to open right to left. Not sure if this could be the cause or if there have been similar problems with the door opening the original way?
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, August 2, 2024
We greatly appreciate you stopping by and taking the time to provide us with a review.
It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time, and we can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused you and your family.
If the door reversal did not resolve the issue, we advise not overcrowding items in the fridge door shelves, as their weight can contribute to air being forced through the air vent, which could cause the freezer door to pop open. We can also check if there are damages within the gasket on the freezer, as it may lead to not sealing the door properly.
In the event you need assistance with dispatching a technician to extensively diagnose the unit, feel free to Live Chat with us or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time, and we can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused you and your family.
If the door reversal did not resolve the issue, we advise not overcrowding items in the fridge door shelves, as their weight can contribute to air being forced through the air vent, which could cause the freezer door to pop open. We can also check if there are damages within the gasket on the freezer, as it may lead to not sealing the door properly.
In the event you need assistance with dispatching a technician to extensively diagnose the unit, feel free to Live Chat with us or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best Regards,
Jaycee
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Garage Fridge
on August 1, 2024
Posted by: sballer
[This review was collected as part of a promotion.] This is a good fridge for any garage that gets really hot. The only thing I would improve is the door/s can pop open if you close the doors a little too hard. The possibility exists to close the door and either the freezer door will slightly open or the fridge door will open.
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far, so good
on August 1, 2024
Posted by: Den87
[This review was collected as part of a promotion.] Enjoying the fridge so far. It's compact but allows you to fit a lot of items. I'm hoping it lasts for a long time
Written by a customer while visiting frigidaire.com