Customer reviews from whirlpool.com
Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - White
Average customer rating
4.2
(365 Reviews)
Rating breakdown 365 reviews
5 Stars
202
4 Stars
90
3 Stars
29
2 Stars
15
1 Star
29
83%of customers recommend this product.
(
246 out of
297)
Customer Reviews for Whirlpool - 18.2 Cu. Ft. Wide Top-Freezer Refrigerator - White
Customer Rating
2
Like the features
on November 10, 2023
Posted by: Bob 27
[This review was collected as part of a promotion.] Not happy with my refrigerator. When I clean the outside of my refrigerator it leaves streaks I tried soap and water and a recommended cleaning product. Still streaks.
Also I have had to call for service to replace the rubber on the inside of my freezer door and refrigerator. It always comes loose. They are supposed to come in a week
Also I have had to call for service to replace the rubber on the inside of my freezer door and refrigerator. It always comes loose. They are supposed to come in a week
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, November 13, 2023
Hello, Bob 27! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275277142). Take care! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
I especially like the lighting
on February 27, 2024
Posted by: Argyris
from Brampton Ont
[This review was collected as part of a promotion.] This was given to me by the energy save program here in Canada. I'm happy with the fridge and I intend to upgrade my dryer with whirlpool if possible. I am satisfied with everyone involved
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Fridge Designed to Infuriate Canadians!
on April 9, 2024
Posted by: Rob360
from Toronto, Ontario
This isn't a refrigerator, it's a frustration factory! Where do I even begin with this cheaply made excuse for an appliance? Let's start with the frozen air vents. Apparently, this fridge thinks it's a science experiment, because keeping my food at consistent temperatures seems like an afterthought. Who needs a properly chilled fridge compartment when you can have a freezer that overcompensates and creates an ice labyrinth blocking all airflow?
And then there's the symphony of squeaks! Every time I open the freezer door, it sounds like a rusty swing set being tortured. A basic plastic hinge shouldn't require contortions and special lubricants just to function silently. Speaking of cheap plastic, the whole thing feels like it could fall apart with a strong breeze.
Is this what we've come to expect from appliance manufacturers? Apparently, gouging hard-working Canadians with overpriced garbage is the new business model. Where are the solid, well-built refrigerators of yesteryear? Those that could actually keep your food cold without turning into an icy battlefield?
Whirlpool, you should be ashamed! You've taken a basic concept, a fridge, and turned it into a monument to frustration. This is an insult to Canadian consumers! Save your money, folks. This fridge will only bring you grief and a hefty electricity bill thanks to its constant struggle to maintain a cool temperature. Do yourself a favor and look elsewhere!
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, April 10, 2024
Oh no, Rob360! We are so sorry for the issues you are experiencing with your Whirlpool refrigerator. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (279791444). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the clear shelves and drawers. The humidity
on August 22, 2024
Posted by: Roxane
[This review was collected as part of a promotion.] I received this as part of a program. It’s a very nice looking interior. Glass shelves make everything visible.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Functional, yet interior is evenly accessable.
on September 12, 2024
Posted by: Ben1944
from Simcoe Ontario
[This review was collected as part of a promotion.] Have had this Fridge for a couple of weeks and can't believe how much of an imorovement it is over our older one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
on September 26, 2024
Posted by: Michael
from Toronto, ON
[This review was collected as part of a promotion.] The screws at the bottom of the freezer door do not come out and therefore we cannot install the freezer door handle. I have issued a claim to the extended warranty company but they will not honour this defect.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 27, 2024
Hello, Michael ! Thank you for reaching out to us. Kindly e-mail us at Canadasocial@Whirlpool.com with your model, serial and phone number; Please include case/review ID# 599553 in the subject line. We look forward to hearing from you! - Eric
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good for smaller homes.
on November 12, 2025
Posted by: Gardenia25
from VA
I've owned this for 15 yrs. A couple years ago it started freezing stuff on bottom shelf. I had never cleaned the coils though, cleaning them helped it, I suspect I need a handyman
due to who knows....it's running better, just not at optimal temp. Freezers fine. I will most likely buy this again. Clean your coils once a year, I'm sure it will be fine for years if you
maintain it .
due to who knows....it's running better, just not at optimal temp. Freezers fine. I will most likely buy this again. Clean your coils once a year, I'm sure it will be fine for years if you
maintain it .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
okay fridge
on September 6, 2016
Posted by: Anonymous
from Saskatoom
[This review was collected as part of a promotion.] Bought the fridge 2 weeks ago and seems to work okay. A little noisier that we would like
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com