Customer reviews from whirlpool.com
Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(317 Reviews)
Rating breakdown 317 reviews
5 Stars
166
4 Stars
80
3 Stars
28
2 Stars
15
1 Star
28
82%of customers recommend this product.
(
217 out of
266)
Customer Reviews for Whirlpool - 18.3 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
5
Great Fridge
on February 10, 2025
Posted by: Eann
[This review was collected as part of a promotion.] I am happy with the new fridge. Lots of freezer space. Easy to move shelves to set up the way your family requires. Nice shelves on the door for bottles. Everything is clear so all can be seen easily. I like the clear view into the crispers.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Okay fridge
on February 12, 2025
Posted by: Susan
[This review was collected as part of a promotion.] Bit disappointed that the freezer does not have a light. Thought this would be a standard feature. Other than that, fridge is good so far.
Written by a customer while visiting whirlpool.com
Customer Rating
4
right size
on February 13, 2025
Posted by: dp53
[This review was collected as part of a promotion.] I like it mostly. It is just the right size for our little place. However, it seems the freezer is not completely freezing things like ice cream. It does ok with ice cubes .
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 22, 2025
Posted by: Fridge
[This review was collected as part of a promotion.] Received this refrigerator as part of the energy affordability program. Excellent choice! Very quiet and also very specious.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Adequate but not great
on February 25, 2025
Posted by: RegretfulBuyer
[This review was collected as part of a promotion.] Bought this a month ago and I have some complaints.i do not like the stainless steel finish. Can't keep it clean! Vegetable bins are small and not humidity controlled as advertised. Temperature control is not truly adjustable- you can't make it a "little colder". You can only make it "cold" or "really cold".
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, March 4, 2025
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # 288723660. Thank you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
1
Never Again
on March 10, 2025
Posted by: Academy Hall
from Los Angeles
[This review was collected as part of a promotion.] This is the first brand new refrigerator I have ever had. It is also the first refrigerator I have ever had stop working. Just 5 months after purchase I was without a refrigerator for 7 days and lost all my food. Getting assistance was not simple and the technician that showed up had nothing positive to say about the product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 691986.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really love this fridge!
on March 12, 2025
Posted by: Beaglegirl
from Peterborough Ontario
[This review was collected as part of a promotion.] So glad to have this fridge. Much nicer than the Kitchenaid one we had prior.
Very bright inside the fridge itself. Lots of storage space and I really like the glass shelf in the freezer.
Very bright inside the fridge itself. Lots of storage space and I really like the glass shelf in the freezer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on March 13, 2025
Posted by: SrWinner
[This review was collected as part of a promotion.] Controls easy to navigate for temperature and very illuminated internally
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com